We are a family-run, medium-sized manufacturing business with a strong values-driven culture and long-standing commitment to our people. As we continue to grow, we are seeking a hands-on, proactive HR Controller to support and strengthen our people processes, ensure compliance, and help us maintain a supportive and high-performance workplace.
Role Purpose
The HR Controller will oversee all HR operations across the business in a stand-alone capacity, providing guidance, administration, and strategic support to management and employees. This role ensures legal compliance, drives effective people management, and supports the development of a positive workplace culture aligned with family-business values.
Key Responsibilities
1. HR Operations & Administration
Maintain accurate HR records, files, and HRIS data.
Manage the full employee lifecycle: onboarding, induction, probation, contract changes, and leavers.
Oversee absence management, ensuring accurate reporting.
2. Recruitment & Talent Management
Coordinate end-to-end recruitment including job descriptions, advertising, screening, interviewing, and offer management.
Support managers with workforce planning and succession considerations.
3. Employee Relations
Act as the first point of contact for HR queries, providing guidance that is fair, consistent, and compliant.
Coach managers on handling disciplinary, grievance, and capability processes.
Support conflict resolution and encourage positive employee relations.
4. Training & Development
Identify training needs and coordinate internal or external learning opportunities.
Oversee mandatory training (H&S, compliance, supervisory skills).
Maintain training records and support development conversations.
5. Policies, Compliance & HR Governance
Maintain up-to-date HR policies and employee handbook.
Ensure compliance with employment law, GDPR, and health & safety requirements.
Lead audits related to HR documentation, right-to-work checks, and payroll.
6. Culture, Engagement & Communication
Support initiatives that strengthen the family-business culture and employee engagement.
Assist with staff events, company updates, and communications.
Promote a positive, safe, and inclusive working environment.
7. HR Reporting & Insights
Produce regular HR metrics: turnover, absence, recruitment activity, training hours.
Provide insights to leadership to support decision-making.
Recommend improvements to HR processes, practices, and systems.
Skills, Experience & Qualifications
Essential
Proven experience in an HR generalist or HR Manager/Advisor role.
Strong understanding of UK employment law and HR best practices.
Ability to work independently in a stand-alone HR function.
Confident supporting managers with ER matters.
Excellent communication, organisation, and administrative skills.
Trustworthy with the ability to handle sensitive and confidential information.
CIPD Level 5 or equivalent (or working toward).
Desirable
Experience in a manufacturing or industrial environment.
Familiarity with health & safety processes and training compliance.
Experience implementing or improving HR systems.
Personal Attributes
Approachable, fair, and consistent.
Hands-on, pragmatic, and solutions focused.
Strong relationship-builder with employees at all levels.
Resilient, calm under pressure, and able to prioritise.
Comfortable working in a close-knit, family-run environment.
Job Types: Full-time, Permanent
Pay: 30,000.00-40,000.00 per year
Work Location: In person
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