Job Description

ID 2701

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The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate's name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.
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Vacancy details

Vacancy title
HR Data Analyst


Closing date
11/06/2025, 16:00


Advertising basis
Permanent
Actual starting salary
29,657
Salary range or pay band
EO 29,657 to 33,748
Allowances
No
Work pattern
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Group
Corporate Services and Inspectorates
Directorate
Digital Data and Technology (DDaT)
Branch
IT Services
Location (s)
Pan Wales
Pan Wales' means that the location in which the vacancy can be based is flexible, subject to the needs of the business. A list of the Welsh Government's offices can be found on www.gov.wales/welsh-government-offices. Please note it may not always be possible to accommodate a preference for a specific office location.
Purpose of post
The UK wide Civil Service Digital Data and Technology (DDaT) profession consists of people who work in a digital, data or technology specialist role. They design, build, and run government digital services. They are responsible for the way we find, access and use data and for the technology infrastructure which support those services. There are currently about 25,000 people working in the Profession.


The DDaT profession in the Welsh Government supports a range of digital services across the whole organisation. As part of our DDaT profession, you will be a key part of the Application Support Team and will make a significant and direct contribution for the people of Wales.


Background:


The Welsh Government is the devolved government for Wales with an annual budget of around 15 billion. We are responsible for key aspects of public life in Wales including health, education, the economy, transport, agriculture, and the environment. Welsh Ministers are supported by a workforce of more than 5,000 people with offices in Wales, London and overseas.


Team/Division Overview:


The Applications Support Team in IT Services supports key central business applications for the core Finance and HR areas. This covers several applications using SAP, AS400, CAIS, Pobl and CRM (both based on Microsoft Dynamics 365).


The role:


This post aims to provide services to teams and individual colleagues providing a professional and effective Information Management service from Pobl, our HR Information System.


The team is tasked with ensuring that HR information achieves optimal standards of integrity and accuracy, and high-quality information services built from the application of reporting tools through Microsoft Dynamics 365 and Microsoft Power BI alongside any legacy and other related data sources.


Skills required for this role:


This role maps to Associate Data Analyst in the DDaT Capability Framework.


Please follow the link to see details of the skills expected of this DDaT role.




Key tasks
Managing and responding to queries received via CRM. Undertaking investigations, resolving queries, escalating more difficult cases and seeing them though to closure Work closely with the Pobl Information Manager to identify, investigate and correct data where data quality issues are identified Act as the contact point for requests relating to organisational changes to include new operating units, moves and restructures Assuming responsibility for the data provided to third-party applications such as Remedy and the Business Directory Participate in testing proposed process and system changes for Pobl and providing ongoing support to colleagues Production and dissemination of standard reports on a regular or ad-hoc basis as required Any other tasks as requested by line manager in accordance with the role and grade.


Development opportunities
Your role will form part of Welsh Government's Digital, Data and Technology profession. You will have the opportunity to work with multiple projects and programmes across all areas of Welsh Government, with staff at all levels including senior staff, Ministers, and our Digital Apprentice cohort.


You will help build and improve links and collaboration within the cross-government Digital, Data and Technology community.



Other vacancy related information
A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months. This is a hybrid role with some attendance at a Welsh Government office is . You will be required to attend an office as part of the onboarding process and to attend scheduled team meetings and or Anchor Days

DDaT Technical Assessment options:

Candidates who successfully demonstrate that they meet the minimum Experience Criteria will be invited to interview. Interviews will be scheduled for week commencing TBC You will receive a technical scenario for you to prepare a response to ready for your interview. The technical scenario and instructions will be emailed to you 5 days before your interview.

In the event of a large number of applications, an initial sift will be conducted against the lead assessment criterion: Experience of using digital communication methods and an understanding of their benefits and effectiveness. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.


In the case of more than one candidate scoring the same at interview, the panel has agreed the following criteria will determine merit order:

DDaT Skill - Data quality assurance, validation and linkage DDaT Skill - Data management Experience - Experience of using digital communication methods and an understanding of their benefits and effectiveness



Vetting level
SC - Candidates applying for a role that requires SC clearance must have normally resided in the UK for a minimum of the last 5 years
Number of posts
1
Contact point for further information regarding the post
Lee Young ICTSERVICECONTROL@GOV.WALES