Job Description

Ref Number

B01-05133

Professional Expertise

HR and Wellbeing

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

54,172-63,752

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

08-Sep-2025

About us

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The Professional Services Hub (PS Hub) brings together professional services staff who are responsible for a variety of customer facing and back-office service activities. The PS Hub is committed to delivering high quality and efficient services, with an emphasis on customer experience and compliance to regulations and policies.

About the role

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Please note this is an internal only advert.

Reporting to the Head of Staff Immigration and Compliance, the HR Compliance Manager will manage a team of Compliance Advisors to ensure compliant regulatory processes are delivered and maintained across the HR function and external business areas, in a fast paced, dynamic, proactive working environment.


Drive a high performance, customer focused approach to HR compliance to maximise and improve team performance.

Management of 3rd party provider relationship, ensuring performance indicators are met.

Ensure UCL compliance obligations are met throughout the employee administration process.

Ensure all legal documents produced by HR Services are compliant, including contracts of employment, employee documents, payslips etc.

Provide advice and guidance to HR teams as/ when legislation changes.

Accountability for data accuracy within MyHR to enable efficient monthly payroll processes.

Management of HR internal and external Audit schedule.

Liaise with Legal Services to ensure our GDPR requirements are met and ensure close alignment on FOI/DSAR activities.

Liaise with other PS Hub teams if required e.g., Finance to ensure compliance is achieved.

Build/ maintain excellent operational working relationships with stakeholders and colleagues.

About you

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You will have proven experience within a managerial role, with practiced relevant knowledge of compliance legislative requirements, regulatory bodies and related processes and a strong understanding of setting up and monitoring controls based on risk ratings.



Experience of improving processes within a HR service (delivery/compliance function) is key, as is experience using CRM ticketing systems to manage correspondence, processes and service delivery for customers. In addition to this you will have the ability to report on and analyse inputs, trends and performance. You will also have the ability to conduct mini and full compliance audits, write reports and manage and monitors actions. This role will also require excellent organisational, leadership and interpersonal skills in addition to computer literacy and familiarity with Microsoft Office.



Desirable criteria include experience of Lean Six Sigma or equivalent methodology, experience of working in a Higher Education setting/and or experience of outsourcing models, understanding Risk Management, and using HR and payroll systems such as Oracle.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)

Additional 5 days' annual leave purchase scheme

Defined benefit career average revalued earnings pension scheme (CARE)

Cycle to work scheme and season ticket loan

Immigration loan

Relocation scheme for certain posts

On-Site nursery

On-site gym

Enhanced maternity, paternity and adoption pay

Employee assistance programme: Staff Support Service

Discounted medical insurance


Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.



We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.



These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.