Job Description

Key Responsibilities Strategic HR Leadership Lead on the development and implementation of HR policies and procedures in line with NHS, CQC, and employment law standards. Advise Partners and Operations Team on all aspects of employee relations, workforce planning, and regulatory compliance. Support organisational change, role development, and workforce design aligned with NHS primary care priorities and CQC key lines of enquiry (KLOEs)for the Well-led domain. Employee Relations & Support Provide HR advice and support to line managers on performance, conduct, and absence management.



Liaise with our external HR Advisory for advice where required Oversee disciplinary, grievance, dismissal and capability procedures ensuring fairness, documentation, and alignment with CQC expectations for safe and effective staffing. Develop and support staff wellbeing initiatives and foster a positive, inclusive, and compliant workplace culture. Recruitment & Retention Manage end-to-end recruitment and onboarding processes for all staff groups. Ensure robust pre-employment checks including DBS, right-to-work, references, and occupational health are completed in line with CQC Safe standards.



Support induction, probation, performance management and appraisal processes to evidence compliance with CQC Effective and Well-led domains. Learning & Development With the HR Administrator, coordinate, and record mandatory training for all staff, ensuring compliance with CQC training requirements. Maintain accurate staff competency records and oversee annual appraisals. Support continuous professional and talent development across all staff groups.



HR Administration & Compliance Maintain accurate HR and personnel records in compliance with GDPR and CQC data management requirements. Monitor annual leave, sickness, and workforce metrics, ensuring adequate cover and safe staffing levels. Liaise with payroll providers to ensure accurate staff payments and updates. Support HR elements of CQC inspections, evidence requests, and regulatory audits, including preparation of workforce-related documentation and governance reports.



Ensure staff policies and handbooks are reviewed and updated regularly in line with CQC and NHS guidance.