Job Description

The HR Manager role is a strategic and operational role in overseeing the organisation's human resources functions. This role is responsible for leading the HR team, ensuring the effective implementation of HR strategies, and aligning HR activities with the organisations goals. By adopting a modern approach to managing and motivating people for high performance, we can aim to develop a modern and productive workforce that is adaptable, responsive and dynamic, with innovation at its core.



This role will operate across both our golf and hotel businesses, liaising with the senior management team of both locations, as well as third party management companies and investors.

Key duties

of this role include, but are not limited to:

HR Policy, Process & Procedures:

oOwner of HR-specific and people-related Policies and Procedures across the organisation

oResponsible for ensuring that the Employee Handbook is maintained and updated to guarantee compliance with relevant legislation updates and that these amendments are appropriately communicated to the workforce.

oProvides support and advice to Line Managers and Supervisors in implementing these policies within their teams as well as the senior management teams for ensuring employment law and legal legislation is understood and applied.

oKey Sponsor of the Recruitment Policy. Ensuring we attract top talent and implement effective hiring strategies.

oResponsible for ensuring Induction and Onboarding process is fit for purpose and sets up new team members for success.

oDeveloping HR Strategies in line with company objectives.

oCollaborating with the executive and senior management team to forecast workforce needs.

Employee Relations & Engagement

oBuilding and maintaining a positive workplace culture and fostering employee engagement.

oManaging performance, conflict, grievance, and disciplinary procedures effectively and in compliance with company policies.

oActing as a trusted advisor to employees and managers on HR-related issues.

Data Protection & Compliance

oServe as the organisations lead for data protection management, ensuring full compliance with all applicable data protection laws and internal policies.

oOverseeing the development, implementation, and ongoing review of data protection practices across the business.

oAct as the primary point of contact for all data protection matters, including subject access requests, data breach reporting, privacy impact assessments, and employee training on data handling standards.

oWork closely with senior leadership to promote a culture of data privacy, maintain accurate documentation, and ensure that all personal data is processed lawfully, securely, and transparently.

Monitoring and Reporting

oResponsible for tracking and monitoring absence (planned and unplanned) across the organisation and ensuring the appropriate processes and policies are in place to manage this effectively.

oResponsible for liaising with Payroll to ensure that costs associated with Payroll are in line with headcount expectations across the organisation month on month

oProduce reports for the senior management team

Reward and Recognition

oKey stakeholder in the implementation of the Bonus and Incentive Scheme

oOwner of the Appraisal Process

oSponsor of the Talent Programme

oSponsor of the Champion strategy

Continuous Professional Development

oResponsible for the development of the HR department's personal and professional development

oResponsible for mapping, tracking, budgeting and implementing (in conjunction with line managers) any and all Continuous Professional Development (CPD) activities and resources across the organisation; tracking, monitoring measuring skills and capabilities across the organisation; enabling succession planning and business continuity as appropriate

Essential Skills and Behaviours:

oCIPD qualification, at appropriate level

oPrevious experience of managing HR processes and Policies in an organisation of more than 100 people.

oStrong experience in Employee Relations casework including dispute resolution, grievances, disciplinary, retirement etc.

oStrong Talent Management and Talent Development experience with demonstrable examples of how this has been implemented/ maintained.

oQuick and lateral thinker and confident decision maker

oRole models integrity, trust, respect and accountability in everything they do

oDynamic and adaptable, able to spot opportunities in challenges and to encourage solution-driven thinking

oExceptional communication skills, both written and verbal; strong presentation skills

oGoal-oriented and results-driven

oPositive, 'can-do' attitude and positive communication style

Desirable Skills and Behaviours:

oPrevious experience in managing/ conducting workplace investigations/ Employee Relations casework

oPrevious experience of coaching and mentoring individuals at Senior Management and Management level is highly desirable and highly advantageous

Some of our Benefits:

o3 Course 7 Day Golf Season Ticket

o36 days holiday allowance (Pro rata)

oMatched workplace pension and 3x death in service assurance.

oEmployee assistance programme

oFantastic discounts in all areas of the business:

o20% food discount in the Rookery restaurant

o35% discount in the Pro Shop

oNational HR Cherries Awards 'Wellbeing in the Workplace' Winner 2023

oNational HR Cherries Awards 'Employer of Choice' Finalist 2022

oFree on-site parking

oFantastic career and development opportunities.



At Carnoustie, we pride ourselves on being a world leading golf destination, holding our values of Authenticity, Inclusivity, Sustainability and Innovation and Development at the heart of all that we achieve. Joining our team would mean upholding these values in all aspects of working life, striving to enhance our customer experience is every way possible.

Carnoustie Golf Links are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex, religious belief, political opinion, race, age, sexual orientation; or, whether they are married or in a civil partnership; or whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.