to own the thoughtful, consistent and responsible execution of all day-to-day Human Resources and people-related operations at Busby & Fox. Working closely with the Head of People Experience and finance team, this role acts as the essential foundation for HR processes, ensuring the smooth administration of the people lifecycle and providing reliable, confidential support to our team. This role is fundamental in delivering the positive journey envisioned for everyone who works with us, whether on a permanent, fixed-term or project basis: whoever they are, whatever they do and wherever they're based.
Some of the hats you'll be wearing:
Team supporter
Compliance guardian
Data steward
Recruitment coordinator
Process expert
Clarity creator
Culture monitor
Trusted partner
Listener
Confidential advisor
Best practice monitor
Example setter
Employee experience champion
Important skills & attributes:
HRIS management
HR Certification (eg CIPD)
Knowledge of UK Employment Law
Expert organisation
Discretion
Confidentiality
Attention to detail
Intuition
Emotional intelligence
People skills
Diligence
Composure
Professionalism
Pragmatism
Consistency
Fairness
Prioritisation
Tech savviness
It'll be your job to add value by:
Delivering HR operational excellence
Owning the flawless administration of all HR touchpoints, from contract generation and new-starter logistics for employees, freelancers and consultants, to managing internal changes, record keeping and processing leaver documentation
Ensuring all people data is accurate, up-to-date and secure within our HR Information System (HRIS)
Acting as the primary liaison with our external HR consultancy to implement legally sound policies and ensure the business mitigates risk.
Supporting management and employee relations
Serving as the first point of contact for routine questions about pay, benefits, holiday, absence for illness and so on
Acting as the calm, knowledgeable and confidential first port of call for all our people on all routine HR matters, policy interpretation and process navigation, escalating complex employee relations cases when necessary
Creating and maintaining clear, easy-to-use administrative toolkits, templates and guides for managers on people management topics (for example, recruitment processes, flexible working requests and absence management) to support clear and confident implementation of company policies across the business, and an efficient and positive experience for all
Ensuring people policies are applied confidently, consistently, fairly and transparently across all teams.
Executing people processes and projects
Managing the administrative rollout, communication and tracking of the company-wide feedback and appraisal processes
Handling all logistical aspects of the hiring pipeline, including advertising roles, scheduling interviews, managing candidate communication, offering roles, and processing pre-employment checks and onboarding
Providing project management support for new initiatives led by the Head of People Experience*, such as benefit rollouts, training programs or culture events, managing the planning, communication and administrative tasks required for a successful launch.
Enhancing the employee journey
Acting as the key point of contact for all new employees on their first day, managing a welcoming and smooth arrival experience
Liaising proactively with the Operations and Finance teams to ensure new hires have all necessary equipment, system access and essential information prepared to enable them to start confidently
Partnering with hiring managers to produce personalised, well-considered and effective induction plans that ensure a positive experience, balanced immersion into the team, and early relationship building, in line with the company onboarding program
Conducting proactive check-ins with new employees throughout their first days and weeks, gathering feedback and ensuring a successful transition into the team
Owning the fair, consistent and diligent administration of all benefits and policies (including discount and dress codes), ensuring all employees, freelancers and consultants benefit from clear application across the board.
Strategic partnership and support
Acting as the right-hand operational partner to the Head of People Experience*, assisting with the implementation and logistical rollout of strategies designed to improve overall employee experience and retention Supporting hiring managers early in the talent acquisition process by providing templates and guidance for the production of clear, compelling hiring briefs and role specifications
Proactively monitoring and reporting on key HR data (eg probation completion, retention statistics) to the Head of People Experienceto inform Board reporting and strategic decisions.
Benefits include:
28 days' holiday as standard (for full-time employees)
An additional 1 day of holiday for your birthday
Employee discount
Company events
Company pension (for eligible employees)
Fun & relaxed environment
Rewarding work
If you've got the skills, experience and ideas to shine in this role, please send your CV and cover letter to
careers@busbyandfox.com.
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About Busby & Fox:
Busby & Fox is an independent fashion business based in the south west of England. We're proud to be a business that's small enough to focus entirely on what matters to our customers, yet big enough to design our own fashion collection with those women front of mind. With a headquarters in south Devon, a successful website and nine (soon to be eleven) beautiful stores, our team is made up of over 100 brilliant people who put gorgeous, confidence-inspiring clothes and exceptional customer experience at the heart of everything they do.
About our collection:
The genius thing about our collection is that everything goes with everything else - from the shapes, colours and fabrics of our clothing to our footwear and finishing touches, like our jewellery - which makes it insanely easy to create blendable, head-to-toe looks. It's a collection so clever, you'll find yourself styling great looks without even trying - day to night, work to weekend, winter to summer, year to year. Discover more about the brand and our full fashion collection at busbyandfox.com.
To apply for this role, please send a cover letter and your CV to careers@busbyandfox.com.
Job Types: Part-time, Permanent
Pay: 33,000.00-35,000.00 per year
Benefits:
Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Experience:
Merchandising: 2 years (required)
Work Location: In person
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