Job Description

Job Title HR & Office Administrator

Job Purpose

The HR and Office Administrator will provide comprehensive administrative support across HR, recruitment, training, and office management functions. This role ensures compliance with safer recruitment practices, legislative requirements, and internal policies while supporting the smooth operation of the Amersham office and associated programmes.

Reporting Lines and Key Relationships

Reports to: - HR Lead

Key Responsibilities and Accountabilities

HR Administration

Ensure the training framework and mandatory training programme are implemented and all staff hold valid certificates.

Administer all mandatory training, issue reminders, and maintain accurate training records.

Maintain HR records ensuring accuracy, completeness, and compliance with Data Protection, GDPR, Data Retention, and other legislative requirements.

Support HR Lead in HR meetings, including investigations and employee relations matters.

Oversee People Services inbox, responding to queries and signposting to the correct team member.

Manage E-learning platform, benefits, and life assurance policies, ensuring new staff members are added promptly.

Track and report casual hours sign-off to the finance team monthly.

Recruitment & Onboarding

Administer recruitment campaigns, including DBS checks, reference checking, and arranging interviews.

Ensure solid administration around recruitment, employment contracts, induction, absence, appraisal, training, and resignation in line with safer recruitment practices and KCSiE.

Participate in recruitment interviews as required.

Office & Programme Support

Jointly manage the Amersham office with the Operations team, including oversight of the Central Talkback inbox and general enquiries on IMPACT. General office duties, including answering the telephone, receiving packages, liaising with the Community Centre Manager and welcoming visitors

Provide administrative support for programmes to meet contract needs and quality assurance requirements.

Assist with programme-related admin on statutory processes such as Annual Reviews, quality checking, and data gathering.

Volunteer Management

Support the Volunteer Coordinator with volunteer reviews and queries.

Provide volunteer management support to Volunteer Coordinator and Programmes.

Personal Attributes

Experience, skills and qualifications

.

Experience within the education or charity sector

Strong administrative and organisational skills with attention to detail.

Knowledge of HR processes, safer recruitment practices, and KCSiE guidelines.

Familiarity with GDPR, Data Protection, and compliance requirements.

Excellent communication and interpersonal skills.

Ability to manage multiple priorities and work collaboratively across teams.

Proficient in MS Office and HR systems; experience with E-learning platforms is desirable.

Minimum 5 GCSEs (A-C passes) or equivalent, including English and Maths

Ability to work in professional and confidential manner.

Ability to work on own initiative, prioritise workload accordingly and meet deadlines.

Attitudes

An unwavering belief in inclusion and commitment to Talkback's vision and mission

Effective team player with a "can do" attitude but also able to work effectively alone

Ability to give and receive feedback constructively and fully participate in support and supervision

Willingness to learn new skills and adapt HR systems as needed, as Talkback develops.

To be an active member of the team and promote the Talkback culture both internally and externally

Other

Eligible to work in the UK

Satisfactory enhanced DBS check

Full UK driving licence and access to private means of transport which can be used for work purposes

This job description is intended to be an indication of the scope of the role, over time the role will evolve with changing requirement and technical advances. In addition to these functions, employees are required to carry out such other duties as may reasonably be required.

Our Safeguarding Statement

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Rehabilitation of Offenders Act

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are not entitled to withhold information about convictions, which for other purposes are 'spent' under the provision of the Act.

We are committed to carefully screening all applicants who will work with our vulnerable members including children, young people and adults with care and support needs. All applicants are expected to undertake employment checks, a Disclosure & Barring Service check and provide previous employment references.

We expect all staff to have a knowledge, understanding of and demonstrable commitment to, Safeguarding Children and Young People (Every Child Matters) and Vulnerable Adults.

All staff must be able to demonstrate the values and behaviours suitable to work with children and young people and provide demonstrable commitment to Equality & Diversity, Child Protection, Safeguarding and Prevent. They must show a desire to challenge inequality, promote diversity and adhere to Talkback's Policies and Procedures.

Employee

Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility. Work complies with all safeguarding policies and procedures that apply to the role. Behaviours and actions support the safeguarding of children, young people or adults with care and support needs as appropriate.

Job Types: Part-time, Permanent

Pay: 24,500.00-27,500.00 per year

Expected hours: 30 per week

Benefits:

Company pension Health & wellbeing programme On-site parking Work from home
Experience:

education or charity sector: 2 years (preferred)
Work Location: In person