Job Description

HR & Office Administrator

Office-based, West London, a move to Central London is likely in 2026

Datos Insights is the advisor of choice to the banking, insurance, securities, and retail technology industries--both the financial institutions and the technology providers who serve them. Our mission is to help our clients make better strategy and technology decisions so they can protect and grow their customers' assets. Staffed by industry experts, we support our clients through a mix of research, advisory, consulting and events.

We are looking for a proactive and highly organised HR & Office Administrator to join our team in the UK. This role is ideal for someone who is degree educated, has at least 2+ years' experience in HR and office administration, and is confident taking ownership, making decisions, and supporting a busy, growing organisation.

You will play a key role in ensuring smooth day-to-day office operations while providing reliable and confidential support across the full employee lifecycle.

Responsibilities

Human Resources Administration

Support end to end recruitment processes including job postings, CV screening, interview coordination, and onboarding Maintain accurate HR records, ensuring compliance with GDPR and internal policies Prepare employment documents such as offer letters, contracts, and onboarding packs Assist with employee relations by scheduling meetings and maintaining confidential documentation Coordinate mandatory training, performance review cycles, and development activities Administer HR systems and prepare HR metrics or reports as required (e.g., turnover, absence, training compliance) Help drive HR initiatives such as engagement, wellbeing, and culture activities

Office & Operations Administration

Oversee daily office management including supplies, facilities, and vendor coordination Manage office health & safety processes, including risk assessments and compliance checks Support IT coordination (e.g., equipment distribution, onboarding setup) Track and reconcile office-related costs and assist with basic budget monitoring Organise office lunches and support social activities Play a key part in a UK office move in 2026

Decision-Making & Ownership

Proactively identify gaps, inefficiencies, and opportunities for process improvements Take initiative to resolve issues independently within agreed guidelines Use sound judgment to escalate matters when necessary

Skills and Experience

Bachelor's degree Minimum 2 years' experience in an HR and/or office administration role Strong understanding of HR processes and administrative best practices Good numerical skills with the ability to analyse data, produce basic reports, interpret HR metrics, track budgets, and ensure accuracy in documents and records Excellent organisational and multitasking abilities Confident in taking ownership, making decisions, and working autonomously High attention to detail and accuracy Strong communication and interpersonal skills Proficient in MS Office (Outlook, Word, Excel, PowerPoint) Ability to handle confidential information with discretion Knowledge of UK employment legislation (preferred)

What We Offer

A supportive and collaborative working environment. Opportunities for personal and professional development Exposure to a broad range of HR and operational responsibilities The chance to genuinely shape and improve day-to-day business operations Performance-related bonus, private healthcare, paid volunteer day and 5% pension contribution after 2 years
Job Type: Full-time

Pay: 33,000.00-38,000.00 per year

Benefits:

Company pension Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Free flu jabs Paid volunteer time Private medical insurance Sick pay
Work Location: In person