Job Description

Human Resources Officer

Flexible on hours - will consider part time or full time but min 24 hours per week

Up to 40k pa (FTE) depending on experience

Annual bonus up to 10% of salary

33 days holiday and Contributory Pension

Location - Based in Kingsbury, B77 1LT with occasional visits to Eastbourne and Newhaven sites, therefore ability to drive and own car is essential.

Founded in 1995, Kingsbury Pallets Limited established itself as a sustainable, robust and reliable partner for all pallet and packaging requirements. From new pallet production to used pallet collections & delivery. From pallet re-use & repair to recycling pallets that have reached the end of their life.

Consistent investment in our people, sites and new technology has enabled us to grow the business organically to become one of the UK's largest independently owned pallet providers.

Now part of the Rotom Group, Kingsbury Pallets is working towards future growth and alignment with the wider group of companies.

As part of our ongoing Growth Plan, we are seeking to broaden our internal expertise with a newly scoped

HR Officer

role.

This is a really exciting opportunity to be the first in-house HR Professional for this 90-person group of businesses.

We are looking for someone to take full ownership of all HR processes and help us to continue to build a capable, high-performing team. Providing a comprehensive generalist HR service to the business that ultimately delivers skilled, creative, motivated, flexible and committed employees. Working closely with Managers and Senior Leaders to enable business success, drive cultural change, deliver efficiencies and support people management and development.

We want you to evolve the HR function and service, deliver strategy / project work (including results of any external audit / gap analysis).

Overall a hands-on role with the need to deliver key strategic projects in close collaboration with the MD.

The ideal candidate will possess excellent communication and interpersonal skills, as well as a genuine passion for working with people. This role will suit someone looking for variety in a dynamic environment and opportunities for professional development and growth.

Key Responsibilities:

Manage the Induction of new employees into the organisation identifying training needs as and when appropriate. Ongoing review to ensure onboarding process provides the best employee experience. Discipline and Grievance - providing support to line managers and employees on company procedures, ensuring appropriate investigations are conducted, minute taking and drafting relevant correspondence with support from the external HR Consultant as required. Answer day to day HR queries Full administration of the starter/leaver process including drafting contractual documentation. Record, maintain and analyse absence data, taking / recommending action as required Management and reporting of all exit interviews Recruitment & Selection: Manage and support the end-to-end recruitment and selection process, including drafting job descriptions and adverts, advertising vacancies, shortlisting candidates, coordinating and supporting interviews, issuing offers of employment, and ensuring all pre-employment checks are completed in line with Company procedures and legal requirements. Manage recruitment agency partnerships, negotiating terms and tracking temp to perm arrangements. Ensure enforcement of internal procedures and controls. Contribute to Manpower / Workforce planning in conjunction with MD and Senior Management. Identify, plan and evaluate training and development of staff in conjunction with operational managers Mentor, Counsel, Coach and generally support those in the business who are not confident in their area of competence, building morale and personal esteem and generally encouraging others to give their best performance. Act as Custodian to existing Contractual and Policy Documentation and our online HR system. Manage, update and implement the company's policies and procedures for HR and Training in conjunction with external HR Consultant if appropriate. Collate data, perform data analysis and report on HR related KPI's (Staff turnover, attendance, absence, sickness etc). Ensure up to date with forthcoming Employment Legislation / Regulation changes highlighting areas of risk to the business and recommending actions / steps to take. Ensure up to date on current thinking in the field of HR / People and researching into ways we can continuously improve the working lives of our people whilst with commerciality in mind. Make recommendations for HR related business improvement ideas / initiatives and / or organisational change.

Qualifications & Experience (Essential)

Bachelor's degree in Human Resources or CIPD level 5 qualified min (CIPD7 desirable) Minimum 3 years HR Generalist experience, ideally in a multi-site business. Working in SME Industrial business in a standalone role is desirable Strong Employee Relations / Employment Legislation Competent in robust recruitment practices Right to Work checks Creating and delivering HR training and development. Advantageous if you have Payroll experience as payroll may move into the HR function in the future. Full training will be given.

Words to describe the ideal character:

Happy to roll up sleeves on the day to day, as well as working on project work Positive and professional High attention to detail Engaging writing style Persuasive and influential, but in a 'consultative' approach style to win confidence Robust in character, driven and ambitious Collaborative Analytical and commercially astute
If you feel this role looks right for you and you feel you can contribute to our Business Growth Plans and want to join our team, it's time to get your application started. Please apply through this advert with an up to date CV and covering letter stating why you feel you are suitable for the role, also detailing your salary requirements. Please do not contact Kingbusry Pallets directly as your application may not be seen.

Please do find out more about us at: https://www.kingsburypallets.co.uk/

Deadline for applications: 19th January 2026 (applications will be reviewed as they come in)

(This is likely to be a 2-Stage Interview Process with the 2nd interview including at least a Psychometric Assessment and one presentation).

NO AGENCIES PLEASE

Job Types: Full-time, Part-time

Pay: Up to 40,000.00 per year

Expected hours: No less than 24 per week

Benefits:

Additional leave Free parking On-site parking
Work Location: In person