Job Description

Location

Leicester, Hybrid

Vacancy Type

Permanent/Full Time

Application Deadline

Monday, June 2, 2025

Job Summary

About the job:

Join Us at the UK's top Awarding Organisation - NEBOSH

What is the role?

Manager (HR Operations)

Location:

Hybrid - Leicester office. Ideally 2-3 days a week in office

Salary:

50,000

Who are we?

The National Examination Board in Occupational Safety and Health (NEBOSH) is a leading global organisation, which provides health, safety and environmental qualifications. Our internationally recognised qualifications help to raise the competence of safety and environmental professionals as well as individuals at all levels in the workplace. NEBOSH qualifications are highly respected by governments, employers and our learners.

Our Vision -

We enable and inspire the world of work and wider environment to be a safer and healthier place.

Our Mission

- We provide world-class and accessible, health, safety, environment, risk and wellbeing qualifications and services.

What is the role?

As

HR Operations Manager

you'll play a pivotal role in providing the necessary support and insights to all employees by supporting the Chief People Officer in delivering a proactive and customer focussed service. Key responsibilities will include:


Proactively lead the function, ensuring clear communication, timely knowledge sharing, and delivery of the operational business plan - promoting our core values and espousing a customer-centric approach. Efficiently manage workload, resource allocation, and effectively plan for peaks in volumes. Create and oversee SLAs to ensure accurate and high-quality services. Provide consistent reporting and detailed analyses that is presented in a clear and concise manner. Support the change process across the wider business. Provide coaching to the team, to encourage ownership of processes and to build confidence and resilience - setting structured development plans and accurately monitoring performance. Facilitate the design and maintenance of operating procedures including the upkeep of internal policies. Monitor and report on employee interactions with the HR team to ensure that all queries receive a response within expected timescales and complex issues are escalated promptly, with appropriate detail. Work with all third parties to remain compliant and up to date with new legislation. Manage the budget, resources and progress, and report on the key HR activity to stakeholders. This includes evaluating the outcomes of agreed initiatives on the balanced scorecard; identifying future improvements. Build relationships and liaise closely with suppliers and contractors as required - overseeing the payroll, recruitment, and reward systems. Establish, and drive to completion, key projects and workstreams that will uncover new employee insights and intelligence that can be used to aid critical business decision making.

Where will you likely be at the moment?

Perhaps you are working as an HR BP or similar with a proven track record, and are seeking a new challenge, where the work you do makes a real difference.

What essential skills and experience are required:

Significant experience in a managerial role in and SME or charitable organisation. CIPD Level 5 or equivalent. Competence in:

+ Microsoft Office
+ EDI and Neurodiversity
+ Planning and scheduling capability
+ Knowledge and application of agile and change frameworks would be a distinct advantage
Personal Attributes

+ Curious and organised
+ Ability to set and meet deadlines
+ Decisive and resilient
+ Willingess to work in a hybrid manner

What next?

If NEBOSH has caught your attention and the role profile sounds like something you could succeed in; we would love to hear from you.


Please send us your CV with a covering letter detailing why you should be considered for this role.


We welcome applications from candidates of all backgrounds and experiences.

Other benefits

Company Pension (10% employer) Enhanced holidays (25 days raising to 33 days with service) Health Care Cash Plan Private Medical 3 x salary Death in Service Discounted Gym membership Cycle scheme Holiday Buying scheme Extensive discounts and exclusive offers * Free parking