Job Description

Description

Great People Work Here

Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values people and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.

We're looking for people who don't just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.

The HR & Payroll Coordinator plays a key role in supporting the effective delivery of HR and payroll services. The role focuses on high-quality, accurate administration across the employee lifecycle, contributing to the smooth running of HR and payroll processes and supporting colleagues, employees and managers with timely and professional service.

Key Responsibilities

Pick up and respond to assigned queries from the shared HR inbox, escalating as necessary. Direct employees and managers to appropriate self-service guidance (e.g., GoTwO pages), or refer to the relevant HR colleague. Carry out administrative activities across the employee lifecycle, including onboarding, changes to terms, family leave (e.g., maternity, paternity), and offboarding. Support the exit interview process by sending questionnaires and tracking completion. Generate employment contracts and standard letters, using templates and input from HR Advisors where needed. Ensure timely and accurate processing of employee changes and updates, submitting correct information to payroll and maintaining records in line with audit requirements. Process HR-related invoices and expenses within SAP. Maintain accurate and up-to-date employee records and files in accordance with data protection and compliance standards. Input and update data in the HR Information System (HRIS), ensuring accuracy and attention to detail. Support the maintenance and integrity of HR data and personnel records. Produce basic reports or extracts from the HR system for regular HR calendar activities or ad hoc requests. Assist with data validation and audits as required, resolving anomalies with support from HR colleagues. Support recruitment administration, including preparing offer letters and employee communication during onboarding processes. Assist with onboarding tasks, such as welcome emails, document collection and induction preparation. Provide administrative support for learning events, including preparing materials, managing attendance and capturing feedback. Assist with logistics for training sessions and other HR-led events. Engage meaningfully in team meetings and discussions. Support project-related administration when required. Maintain confidentiality and professionalism at all times, in line with data protection legislation and internal policies. Stay up to date with relevant HR practices and legal requirements through ongoing professional development. Comply with all HSE and GDPR standards in daily work practices.

Skills, Knowledge and Expertise

Minimum of 1 years' experience as a HR Administrator / Coordinator Experience working in a team supporting operational or transactional HR CIPD Level 3 would be highly advantageous Strong administrative and organisational skills Meticulous attention to detail and data accuracy Good communication and interpersonal skills Able to manage multiple tasks and meet deadlines Proficient in Microsoft Office (Word, Excel, Outlook) Works well with others and has a proactive attitude Discreet and professional when handling confidential information Resilient and solutions-focused

Benefits

Yearly bonus based on personal contribution and financial performance Flexible working options 25 days holiday plus 8 bank holidays and the option to buy and sell holidays Onsite Gym and Wellbeing Centre Perkbox - employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more Pension scheme with your contributions matched for up to 10% of your salary Cycle to work scheme SimplyHealth Cash plan Onsite Staff shop and online staff discounts Electric Car Scheme Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

About Twinings Ovaltine

Twinings has become one of the world's most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.


More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas's shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.

Our approach to Diversity, Equity & Inclusion

TwiningsOvo is focused on bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We seek to create a diverse, equitable & inclusive environment where everyone can thrive, have a sense of belonging, and do meaningful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age or any other status protected by law and are devoted to promoting diversity across our workplace.

Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.

Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.