Job Description

1. To be responsible for greeting all staff and visitors into the HR & Communications Directorate in a welcoming and efficient manner. 2. To be the first point of contact for all visitors to the department assisting with routine queries and directing staff to a senior officer where appropriate.

3. To book appointments for staff to meet with Recruitment Assistants, HR Advisors and HR Managers for employment advice. 4. To respond to queries by telephone and in person providing basic advice on annual leave, special leave, sickness and the retirement process.

To pass more complex queries to an appropriate member of the team for action. 5. To meet and welcome new staff when they visit the department on their first day and to process new starter documentation as required. 6.

To accurately record confidential data in accordance with local policies. 7. To process Honorary Contracts and where appropriate record them on the Electronic Record System. Using a standard template, prepare Confirmation of Employment Letters & Mortgage/Letting confirmations letters for all staff groups.

8. To lead on the administration for the Job Evaluation process, including entering information onto the JE system, setting up meetings and informing managers of the outcome. 9. To support the Recruitment Assistants with recruitment processes, including scanning of relevant documents and updating the recruitment system as required.

10. To receive, date stamp and distribute all post into the HR & Communications Directorate. 11. To be responsible for the ordering of equipment and stationery for the HR & Communications Directorate and ensure that stock levels are appropriately maintained.

12. To manage the social fund within in the HR & Communications Department. 13. To support the HR Administrator with scanning workload and filing.

14. To assist with the archiving of personal files and completed job files as required. 15. Any other administration duties to support the wider HR & Communications Department.