At The HR Branch, we offer practical support and expert solutions tailored to businesses, whether a start-up, a small and high-growth SME, or an established organisation. Our team recognises that each business has distinct needs, and we assure unwavering support. We become familiar with our clients, and they do us and nobody is merely as a number. We hold the conviction that good employment practices are fundamental to a successful business.
Our entire team are committed to understanding client businesses thoroughly and provide hands-on assistance to navigate the daily challenges that may encounter as a conscientious employer. Offering a flexible suite of services designed to meet business requirements allows businesses to focus on what matters most: cultivating their workplace culture and future-proofing operations. We are TEAM, we work hard but also enjoy our time at work and with each other. We support each other and encourage personal development continuously.
The Client Partnership Team:
This role reports into the Client Partnership Team - client facing on all matters. The team consists of two HR Advisors and a Senior Client Lead (of which this role reports to)
We have another side to our business which focuses on business development, all things systems and the key work behind the scenes! Together we work together to create The HR Branch Ltd.
The Office:
The main office is in Kirton Holme, Lincolnshire - PE20 1TW.
We work on site to the adjacent farm offering country lane walks at break time and two amazing dogs that can often be found in the office. This role will have its own workstation in the main office that is shared with other members of the team. We offer free parking, kitchen facilities and are well known for pay-day office treats along with celebrating success, typically involving food!
Main Purpose:
This is a
varied
role supporting the full range of HR administration, recruitment coordination, and employee lifecycle processes across multiple client accounts. The role requires someone to be agile in their work and be able to manage multiple processes and client requirements at any one time using various IT systems. A high level of IT literacy across the Microsoft suite is essential along with experience of using multiple systems. The job holder must be agile in their approach and comfortable juggling multiple tasks and clients in any one day, all with their own unique businesses approaches that truly echoes our ethos of partnering the businesses we support.
Main Duties:
Key Responsibilities:
Recruitment Administration & Co-Ordination
Draft and post job adverts across various platforms.
Manage candidate applications and maintain applicant tracking systems.
Coordinate interview schedules between candidates and hiring managers.
Support pre-employment checks, right-to-work verification, and reference requests.
Liaise with clients to provide regular, live recruitment updates.
Ensure accuracy of data and contractual terms that vary by client
HR/Payroll Administration
Prepare HR documents including contracts, offer letters, and policy updates.
Maintain accurate HR records and personnel files in line with data protection requirements.
Support the onboarding process, including induction scheduling and new starter documentation.
Assist with probation reviews and reminders for key HR milestones.
Process payroll matters for clients.
Use HR systems to manage key events and provide support to clients.
Set up client accounts on Breathe HR
Be a key administration contact for clients on Breathe HR and become (with training) an expert in this system
Employee Lifecycle Support
Coordinate leaver processes including exit interviews and final paperwork.
Support HR consultants in delivering employee engagement initiatives.
Assist with HR reporting and analytics for clients.
General Administration
Drafting of letters and correspondence to employees to support HR Advisers and HR Consultants.
Administration for on-line training system.
Answering the telephone and troubleshooting / re-directing enquires to suit.
Support H&S Consultant with general H&S administration.
Be pro-active in ensuring that administrative requests are considered thinking of the client in question.
Person Specification:
Skills & Experience:
Essential:
Previous experience in HR and recruitment administration.
Strong organisational and time management skills.
Excellent written and verbal communication skills.
High attention to detail and accuracy.
Confident IT skills, including MS Office and HR/recruitment systems.
Ability to manage multiple priorities across different clients. Agility.
Basic understanding of employment law
Desirable:
CIPD Level 3 (or working towards) or equivalent HR qualification.
Payroll qualification
Experience working within an HR consultancy or multi-client environment.
Personal Attributes
Proactive and self-motivated, with a "can-do" approach.
Able to work independently while being a strong team player.
Comfortable handling confidential and sensitive information.
Professional, approachable, and client-focused.
What we offer
Opportunity to develop your HR and recruitment career in a supportive, growing consultancy.
Exposure to a wide range of HR projects and sectors.
Professional development opportunities and potential for CIPD study support.
Flexible working arrangements.
* TEAM environment - support and coaching
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