Job Description

Are you passionate and committed to the delivery of excellent customer service? Are you a motivated and enthusiastic individual looking to invest in your personal and professional development? Are you currently studying a degree which includes a 1 year paid placement?


If so, here at

Hastings Hotels

, Northern Ireland's leading hotel group, we have an amazing opportunity for you to apply for a 1 year paid Student Placement in our People & Culture team.


Hastings Hotels have been working with universities and colleges for a number of years to offer students an enviable opportunity to establish a lasting career with a large independent Hotel Group.


The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven


Hours vary depending on the role.


The rate of pay for this full-time position is 22,568.


We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.

About The Role

Continuous guidance under the leadership, coaching and mentoring of the experienced team of HR Professionals To offer a professional hands-on approach, with particular emphasis on People Administration and Management Take responsibility for developing your knowledge and skills Support and motivate team members to enable them to provide exceptional customer service To comply with all health, safety, hygiene and licensing policies and procedures Support the People & Culture managers achieve departmental objectives To work effectively with colleagues to a ensure harmonious working environment where all employees are treated with respect and dignity To be fully conversant with our culture, working practices and product knowledge To be knowledgeable about the facilities and services within the hotel and be proactive in the sale of these to guests Any other duties as required

About You

We would love you to have similar previous experience but this is not essential as we will provide you with full training.

Required Criteria

Must have a profesional appearance Must have the right to work in the uk
Must have excellent communication and computer literacy skills

Desired Criteria

Experience in hospitality

Skills Needed

Task Planning, Ability to Identify and Anticipate needs, Exceptional Customer Service Skills

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

Company Culture

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.


It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.


We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.


As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development.


Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month

Salary

22,568.00 per year