Job Description

Job Posting End Date: July 30
Who are we?
We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.
The role
What will you be doing? Human Resource Apprenticeship - Support the people in the Business
Looking to start your career in Human Resources? Join us as an HR Apprentice and gain hands-on experience supporting key people initiatives and shaping a positive workplace culture.
Why This Role Matters
In today's dynamic business environment, HR plays a vital role in supporting employees and enabling organisational success. As an HR Apprentice, you will gain hands-on experience across a range of HR activities--from maintaining employee records and payroll administration to supporting onboarding, and assisting with recruitment & training coordination.
Fixed Term Contract
What will you bring?
What You'll Be Doing
As part of our collaborative HR team, you will:

• Support the Employee Journey: Help manage key HR processes from onboarding to offboarding, ensuring a smooth and professional experience for all employees.
• Be a First Point of Contact: Respond to routine HR and Payroll queries from employees and managers, escalating more complex issues to the appropriate team member.
• Support Payroll Accuracy: Assist with payroll data entry and validation, ensuring timely and accurate salary processing in collaboration with the payroll team.
• Get to Grips with HR Systems: Learn how to maintain accurate employee records, update HR databases and the Payroll system, and support reporting using our digital platforms.
• Understand Policy & Compliance: Learn how Statutory Payroll requirements and HR policies align with employment law and support the business in applying them fairly and consistently.
• Contribute to Recruitment Activities: Help post job adverts, schedule interviews, and prepare offer letters and onboarding materials.
• Coordinate Learning & Development: Assist in organising training sessions, tracking attendance, and supporting employee development initiatives.
• Promote Engagement & Wellbeing: Get involved in employee engagement and wellbeing initiatives that help create a positive and inclusive workplace culture.
• Take Part in Projects: Contribute to HR projects that improve processes, enhance employee experience, or support organisational change.
• Grow Your Confidence: Build your communication, organisation, and problem-solving skills through real-world HR challenges and mentorship.

Skills You will Develop
Throughout the programme, you'll build a strong foundation in:

• HR Administration - Learn how to manage employee records, prepare documentation, and support the full employee lifecycle.
• Payroll Fundamentals - Understand how payroll data is processed, validated, and maintained in line with statutory requirements.
• HR Systems & Data - Use digital HR and Payroll platforms to input, update, and report on employee data securely and accurately.
• Recruitment Coordination - Gain experience in advertising roles, scheduling interviews, and supporting onboarding activities.
• Learning & Development - Help organise training sessions, track participation, and support employee growth initiatives.
• Communication & Collaboration - Build confidence in handling queries, supporting colleagues, and working across teams.
• Policy & Compliance Awareness - Learn how HR policies align with employment law and how to apply them in practice.
• Problem Solving - Develop the ability to identify issues, escalate appropriately, and contribute to continuous improvement.
• Project Support - Get involved in HR projects that enhance employee experience and streamline internal processes.
• Business Insight - Understand how HR supports wider organisational goals and contributes to a positive workplace culture.

Why This Role Rocks

• From onboarding to development and beyond, you'll play a hands-on role in helping colleagues thrive at work.
• You won't just observe--you'll contribute to meaningful work that supports people, processes, and performance across the business.
• Whether it's HR systems, Payroll support, or employee engagement, you'll develop practical capabilities that are valued in every industry.
• Be part of initiatives that promote wellbeing, inclusion, and a great workplace culture--your work will help shape how people feel at work.
• Work alongside experienced HR professionals who will support your growth and help you build confidence in your career.

The Behaviours We Value
We're looking for individuals who are not only eager to learn but also bring the right mindset to thrive in a fast-paced environment. Here's what we're looking for:

• People-Focused - You understand the importance of supporting colleagues with empathy and professionalism, whether you're responding to an HR query or ensuring payroll accuracy. You care about delivering a great employee experience through reliable, respectful service.
• Organised - You're methodical and detail-oriented, able to manage multiple tasks and deadlines--especially important when handling sensitive data like payroll and employee records.
• Communicative - You express yourself clearly and listen actively. Whether you're explaining a policy, responding to a query, or collaborating with payroll or finance teams, you know how to tailor your communication to the audience.
• Curious - You're eager to learn about the full scope of HR, from onboarding to payroll, and you ask thoughtful questions to deepen your understanding and improve how things are done.
• Collaborative - You enjoy working with others and know that great HR service is a team effort. You're ready to support colleagues across HR, payroll, and the wider business to deliver consistent, high-quality outcomes.
• Trustworthy - You handle confidential information with care and integrity, recognising the importance of discretion in both HR and payroll responsibilities.
• Proactive - You take initiative, spot opportunities to improve processes, and follow through on tasks--especially when accuracy and timeliness matter, like in payroll cycles.

The Grit That Gets It Done

• Integrity in Action - You'll handle sensitive employee and payroll data with the utmost confidentiality and professionalism, always doing the right thing--even when no one is watching.
• Accountability & Accuracy - Whether updating employee records or supporting payroll processing, you'll take ownership of your work and pay close attention to detail to ensure accuracy and compliance.
• Resilience Under Pressure - You'll stay calm and focused when juggling multiple priorities or working to tight payroll deadlines, knowing your work directly impacts people's experience.
• Commitment to Compliance - You'll understand and apply key regulatory frameworks such as GDPR, employment law, and payroll legislation, helping to uphold Unum's high standards of governance and conduct.
• Customer-Centric Mindset - You'll support colleagues with empathy and efficiency, recognising that every interaction--whether HR or payroll-related--shapes the employee experience.
• Living Our Values - You'll embody Unum's values of being inclusive, accountable, and caring, contributing to a culture where people feel supported, respected, and empowered.
• Continuous Improvement - You'll be open to feedback, eager to learn, and ready to suggest better ways of working--whether it's streamlining a process or improving how we communicate.

What You'll Bring

• We're looking for motivated individuals who are ready to take the next step in their journey. To join this apprenticeship, you'll need:
• 5 GCSE's including Maths and English Grade C or 4 or above - A solid foundation in core subjects to support your learning and communication.
• Currently Studying (and about to complete) A Relevant Level 3 Qualification - This could be a T Level, A Level, BTEC, NVQ/SVQ Level 3, or a Level 3 Apprenticeship--ideally in Business Management related subject.
• Be available for full time work from October 2025 when our apprentice roles start.
• Have lived in the UK or European Economic Area (EEA) for at least 3 years by the start of the apprenticeship in October 2025.
• Be eligible to work full-time in the UK for the entire duration of the apprenticeship.

Qualification & Training Provider
The HR Support Level 3 apprenticeship is a hands-on and inspiring programme aligned with the ST0239 v1.1 standard. It will provide you with the knowledge and foundation to grow your career in Human Resources.

• Duration of apprenticeship: 16 Months
• Training Provider: BPP Professional Education

Compensation
Salary: 24,000
Company funded Life Assurance and Group Income Protection
Pension Scheme with generous company match - employer contributions from 8-12%
35 Days Holiday (Inclusive of Bank Holidays)
Company funded level 1 on Healthcare cash plan
Free parking at both sites
Free onsite perks
Ecologi carbon offsetting
#LI-SW1
Why join us?
At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.
We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
Company: Unum UK