Job Description

About the role:

We have a fantastic opportunity for a full time HR Support to join our friendly HR team at West Suffolk Council.



This post will be responsible for supporting the HR and payroll administration processes working closely with the HR Advisors and Business Partners.



You will work as part of the People team providing an effective and efficient HR administration service, as well as being the first line of contact for all general HR enquiries. You will be working with the iTrent HR/Payroll system, administering the recruitment process and inputting payroll changes. Previous experience of using iTrent is not essential as training will be provided.

What you will need:

You will be organised, proactive, able to work under pressure to meet conflicting deadlines and have a good understanding of administrative processes.



You should enjoy working as part of a supportive team and be a good communicator who can build working relationships. With excellent attention to detail, you should also be able to work on your own initiative, be highly self-motivated with the flexibility to adapt to changing priorities.

Why work for us?

Our benefits include:

annual leave entitlement of 25 days per annum (pro rata if part time) plus bank holidays, increasing to 29 days plus bank holidays after 5 years' service (with an option to buy up to an additional 10 days annual leave each year subject to approval) Generous pension scheme - contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26% Life assurance - a payment of three times your annual salary flexible working options to enable work/life balance agile working (ability to work in the office and from home) with work being an activity we do, not a place we go access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and spread the cost over your salary). Rail and bus staff discounts a range of Health and Wellbeing initiatives including an employee assistance programme discounted membership at Abbeycroft Leisure centres a culture of learning inspiring staff to focus on continuous learning Modern office accommodation

For more information:

For an informal discussion and further information please contact Victoria Hunt, HR Business Partner on 01284 757005 or email human.resources@westsuffolk.gov.uk



Please note, we are unable to accept CVs, please follow the online application process to apply.

Closing date:

Sunday 7 September 2025

Interview date:

Tuesday 16 September 2025



West Suffolk Council has been rated in the top 10 councils for climate action and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2030.