Job Description

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Do you have demonstrable expertise in change management execution, particularly within large-scale business transformation programs? We're looking for a HR Transformation Change Management Lead to join our People team on a 12-month fixed term contract. Reporting to our People Programmes Director, you'll be responsible for planning and executing comprehensive change management strategies for a significant transformation programme. You'll also work closely with various teams to develop change and communication strategies, assess change impacts and readiness and workforce transitions while enabling a robust change network that fosters engagement and alignment with AXA's goals.



At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you'll be doing:

Develop the strategy and project manage the execution of a change management plan that fulfils the change strategy and aligns with our transformation programme (organisation structure change, Union consultation and engagement etc). Conduct thorough assessments to identify the potential impacts of the change on various teams, processes, and stakeholders, and develop mitigation plans as necessary. Collaborate with our People Project Consultants and wider People teams (including People Partners) to create and execute workforce transition plans that facilitate employee adaptation to new roles, responsibilities, and ways of working. Develop and deliver programs and resources to equip AXA colleagues with the knowledge for successful adaptation to the new ways of working. Measure the effectiveness of change management initiatives through feedback, surveys, and metrics, providing regular updates to senior leadership and making necessary adjustments to the strategy. Design and implement a communications plan for the transformation initiatives aligned with the change management strategy, manage internal communications, establish and empower a change network comprising change champions. Oversee the development of communication content (newsletters, intranet updates, town halls, digital campaigns etc) that support change initiatives and promote adoption of new ways of working. Manage stakeholder relationship effectively overseeing targeted communication materials and engagement activities to address the needs of different stakeholder groups and ensure consistent messaging across the organisation.


Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.



We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.

What you'll bring:

Proven experience in change management planning and execution, particularly within large-scale business transformation programs. Recent experience of utilising next generation engagement techniques to help generate excitement for change, certification in change management (e.g. Prosci, ACMP, or equivalent) is highly desirable. Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels of the organisation. Experience in conducting change impact and readiness assessments, with a solid grasp of change management frameworks and tools. Analytical skills and expertise, with the capability to assess complex situations and devise practical solutions using data and insights to drive decision making and performance tracking. Previous experience in a People/HR function is an advantage, particularly in the context of organisational change. A comprehensive blend of strategic vision and practical implementation skills, enabling you to lead the organisation through a successful transformation while ensuring employee engagement and alignment with business objectives. Strong project management abilities, including the capacity to prioritise tasks, manage deadlines, and collaborate across cross-functional teams.


Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.



As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:



Competitive annual salary dependent on experience Discretionary company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts


To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to tanzeela.mehjabeen@axa-insurance.co.uk.



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Who we are:

AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.




Salary: Dependent on experience