Job Description

We are recruiting a Hub Support Worker, to work in our Chichester Hub.



Our day hub services in Bognor and Chichester is often people's first

point of contact with Stonepillow and services that will support them

out of homelessness. At our day hubs, people who are rough sleeping

are offered a combination of support and access to practical services

including showers and laundry facilities, hot meals, and access to

telephones and computers. On-site appointments are also available with

a GP.



The warm welcome and practical help provided by the day hub team is a

starting point for building a relationship which enables us to support

people in their journey from the streets.



Providing hot food and clean clothes improves how people feel so they

are in a better position to work with us and take the necessary steps

to address the underlying causes of their homelessness. These

essential services are integrated with a package of assessment and

support which can facilitate lasting change.



This role is an ideal role for those who would like to have a

positive and hands on approach to supporting vulnerable people in our

community. If you are looking for a change in career or would like to

start your career in the homelessness sector, this role is a wonderful

introduction to supporting the most vulnerable in our society. We

welcome applicants from all backgrounds, and you do not necessarily

have to have a background in our work - just the passion and drive to

make a difference!



Working as part of a team as well as independently, the successful

candidate will have good verbal and written communication skills with

the ability to motivate, engage and inspire including the initiative

to be able to deal with challenging situations in a calm and effect manner.

Examples of duties would include:

Undertake support planning incorporating risk management,

alongside the client to assess their strengths and areas where the

client requires support.



Ensure the Hub environment is safe, secure and of a high standard



To support the client in managing their own finances and budgeting.



To participate in client review meetings



Preparation of food



Develop and maintain effective working relationships with our

partner organisations, external agencies and relevant voluntary

& statutory agencies and individuals over a wide range of issues

affecting our clients

In order to be successful in this role you will need:

Excellent communication and liaison skills



An enthusiastic and supportive approach to dealing with service

users with complex needs



Good administrative, recording and reporting skills



Good IT skills for use in client database.

The benefits of working at Stonepillow:

Actively supporting those in need in your local community



Healthcare and wellbeing support including access to in-app

virtual appointments with NHS registered GPs and access to a

comprehensive Employee Assistance programme with face-to-face counselling



A medical cashback scheme and retail discounts



Stakeholder pension, employer contribution of 5%



25 days holiday plus bank holidays pro rata

A bit about us:

Stonepillow support and empower homeless and vulnerable people with

compassion and commitment to achieve sustainable independence and

wellbeing and make positive changes in their lives.



We reserve the right to close this vacancy early if a high volume

of applications has been received.



Early applications are encouraged, interviews will commence before

the closing date if suitable candidates are identified



Stonepillow is committed to safeguarding children, young

people and vulnerable adults. All post holders are subject to a

satisfactory enhanced Disclosure and Barring Service (DBS) check.