? Join Our Team as a HubSpot CRM Manager! ?
Are you a strategic thinker with a passion for CRM optimisation? Our client, a leading organisation in the education sector, is on the lookout for a proactive HubSpot CRM Manager to join their vibrant team in Islington, London. With a competitive salary, this permanent full-time role offers the perfect opportunity to make a significant impact! ?
Location:
Conveniently situated just a 5-minute walk from Moorgate train station, you'll love the accessibility and dynamic environment!
Role Overview:
As the HubSpot CRM Manager, you will be at the forefront of enhancing customer engagement and driving CRM adoption across sales, marketing, and customer service teams. Your expertise will be key in supporting data-driven decision-making and aligning our CRM strategy with business goals.
Key Responsibilities:
CRM Strategy & Ownership:
- Own and evolve the HubSpot CRM strategy to align with business objectives.
- Ensure seamless integration of HubSpot across departments and systems.
System Management & optimisation:
- Configure and maintain HubSpot modules (Sales, Marketing, Service).
- Implement automation work-flows, lead scoring, and segmentation strategies.
- Manage third-party integrations and troubleshoot system issues.
Data & Reporting:
- Maintain data integrity and hygiene across the CRM.
- Develop dashboards and reports to track KPIs and campaign performance.
- Provide insights and recommendations based on CRM analytics.
User Enablement & Support:
- Deliver training and on-boarding for new users.
- Act as the go-to expert for HubSpot queries and best practises.
- Create documentation and guides to support user adoption.
Cross-Functional Collaboration:
- Partner with sales, marketing, and customer service teams to optimise processes.
- Support campaign execution and lead management strategies.
Skills & Experience:
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