Job Description

: HR Advisor (Transformation)

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Directorate:

[Insert Directorate]

Division:

[Insert Division]

Grade:

[Insert Grade]

Hours:

36 hours per week

Reports to:

HR Business Partner (Transformation)

Direct Reports:

None

Location:

[Insert Location if applicable]

Role Purpose

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To support the HR Business Partnering function in delivering the council-wide Target Operating Model (TOM) transformation programme. This includes handling large-scale change activities such as restructures and service redesigns, with a particular focus on employee relations processes, redeployment, and documentation. The role may also support general ER cases such as grievances, disciplinaries, and capability issues.

Key Responsibilities

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Managing Change & Employee Relations

Support HR Business Partners on restructures and service redesigns. Facilitate consultation meetings and manage related documentation. Lead redeployment activities in line with council policy. Provide advice on complex ER matters including grievance, sickness, and disciplinary cases. Maintain and update ER case logs and documentation.

Policy & Procedure Management

Assist in updating HR policies under the guidance of the HR Policy and Equalities Lead. Respond to policy queries via the HR inbox and ensure alignment with current legislation and best practice.

Information & Data Management

Identify trends from sickness and ER data for reporting and action. Coordinate Occupational Health referrals and monitor outcomes. Support HRBP in tracking reasonable adjustments. Respond to FOIs, SARs, and complaints in line with deadlines.

Project & Administrative Support

Participate in corporate-wide HR transformation projects. Take notes at formal meetings. Remain informed of Oracle system functionality relevant to HR operations.

Confidentiality & Data Protection

Maintain strict confidentiality and adhere to GDPR and the Data Protection Act 2018. Follow the Workforce Data Protection Policy in handling employee data.

Equalities, Diversity & Health and Safety

Champion equality of opportunity in service delivery and employment. Ensure safe working practices for self and others; support risk assessments and incident reporting procedures.

Person Specification

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Essential Knowledge

GCSE English and Maths (Grade A-C or equivalent) Sound understanding of HR and ER practices Up-to-date knowledge of UK employment legislation Awareness of local government or public sector context

Essential Skills & Abilities

Experience supporting organisational change programmes Strong communication, influencing, and coaching abilities Resilience under pressure and excellent prioritisation skills Ability to manage and interpret complex data High level of IT proficiency and use of HR systems (e.g., Oracle) Effective organisational and minute-taking skills

Essential Experience

Employee relations casework experience Working knowledge of HR systems Team collaboration and stakeholder engagement Delivering customer-focused services Managing multiple and conflicting priorities

Qualifications & Special Requirements

CIPD Level 3 or equivalent experience required Ability to travel across the borough for service delivery Flexible working to support transformation activities

Key Internal & External Contacts

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Internal:

Directorate management teams, HR/OD colleagues, Trade Unions

External:

CIPD, London Councils


View the Human Resources Advisor role profile

Equal opportunities statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.