Job Description

Human Resources Advisor - Midlands
Salary:40,000 pro rata
Contract: FTC (6-months)
Location: This is a home-based role with regular travel across the Midlands. On rare occasions, you may also be required to visit our specialist care homes in Scotland."
Be part of something bigger. Shape the future of care with us.
Willinbrook Healthcare is the specialist care division of Care Concern Group, operating 17 homes across the UK. We've grown quickly and smartly by investing in both our people and our vision. As part of Care Concern Group, one of the UK's fastest-growing family-run care providers, with over 130 homes and counting, we believe people are at the heart of everything we do. We're proud of our reputation for delivering high-quality care and even prouder of the incredible teams who make it possible.
Why this role matters
Reporting to one of our HR Business Partners in England, you'll be the go-to person for employee relations across the remit of homes that the HR Business Partner supports, guiding leaders through complex cases, embedding our values, and ensuring our teams feel supported, respected, and heard. You'll also play a key part in exciting HR initiatives, from change programmes to engagement surveys, helping us continually improve the way we care for both our residents and our people.
What you'll be doing

• Act as the first point of contact for all employee relations matters; disciplinaries, grievances, performance, and absence management.
• Partner with managers across multiple sites, coaching and advising on HR/ER issues including TUPE transfers and complex cases.
• Build strong, trusted relationships with stakeholders, championing our values across the region.
• Support HR clinics, open-door sessions, and listening forums to give colleagues a voice.
• Oversee key HR administration, including ER trackers, NMC Pin checks, and consultation processes.
• Provide insight and updates to the HRBP and Regional Directors to help shape regional people strategies.
• Support national HR initiatives such as engagement surveys, policy rollouts, and ER support for other divisions.

What we're looking for
Essential

• Proven experience managing complex employee relations cases in a fast-paced, small-team environment (care, healthcare, or similar).
• Experience working across multiple sites.
• Strong knowledge of UK employment law.
• CIPD Level 3 qualification (minimum).
• Ability and willingness to travel across the South.
• Understanding of the care sector and regulatory frameworks.

Desirable

• Experience supporting change programmes and consultations.
• Policy writing experience.

What's in it for you?

• Competitive salary of 40,000 pro rata
• Flexible working options to support work-life balance
• Home-based role with regional travel
• The chance to join a fast-growing organisation with clear opportunities for progression
• A supportive, family-run culture where your impact matters

Why join Care Concern Group?
In the last 12 months alone, we've welcomed 37 new homes and launched 17 brand new services and we're only just getting started. Growth means opportunity, and we're committed to helping our people progress, develop, and grow with us.
At Care Concern Group, we don't just care for our residents, we care for our teams. Join us and be part of a supportive HR community that's shaping the future of elderly care across the UK.

Skills Required