Job Description

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.



Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.



We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.


We're looking for an energetic, detail-oriented individual to join our growing team to support the continuous company growth and HR initiatives at Global Relay.



The HR Coordinator will provide comprehensive administrative support to the daily operations of the HR team, thereby contributing to the efficient and professional delivery of HR programmes, processes and services across the organisation.



We are looking for a resourceful individual who enjoys continuous learning and building relationships - someone who has a creative mind for problem solving and superb customer service skills.

Your Role:

Are you up for the challenge?



You are success-oriented and take pride in your work. You have great common sense. You understand how proven HR processes and procedures help companies find the best talent and keep their staff engaged, yet you also understand what it takes to run a business - flexibility and balance. To that end, you'll ensure interviews are properly scheduled, employee vacations are approved in a timely way, and your teammates and internal clients are adequately supported. Day-to-day HR challenges don't faze you. You're ready to roll up your sleeves, get your hands dirty, and get the work done. You also enjoy the company of other like-minded, hardworking HR pros who value and encourage each other and push one another to excel.

Your Job:

Support HR activities including but not limited to: Maintains benefits records and prepares documents necessary for implementing benefit coverage as well as reconciliations Help with day-to-day immigration applications and queries Tracks and schedules employee performance reviews Maintains internal employee referral program, including processing and tracking Provides information and responds to employees' and managers' questions Maintains digital copies of employees' records Updates and maintains various trackers/logs/reports Maintains compliance with all applicable guidelines, policies, procedures, and standards Performs general administrative duties, such as data entry, filing and minute-taking, and assist with other HR projects as they arise Calculates accrual rates/leave balances of employees for payroll Manages employee time off requests in accordance with company time off policies Administers employee training & development tracking and registration Prepares new hire packages and documentation, coordinates and facilitates new hire orientation Schedules new hire training and verify new hire documentation

About You:

2+ years of relevant work experience with good business acumen Completion of post-secondary education Knowledge of HR standards and best practices Excellent organisational skills with the ability to prioritise and multi-task in a fast-paced environment Excellent telephone manner and ability to communicate well with prospective candidates and key stakeholders at all levels Experience in ATS, HRIS or other databases, with excellent skills in MS Office Suite (Word, Excel, Outlook) Keen attention to detail, with strong written and verbal communication skills Strong analytical and problem-solving skills Proven record of taking responsibility/ownership of individual tasks and using good judgement, including exercise of discretion and confidentiality Adaptable and flexible with a demonstrated ability to take initiative Self-starter with a winning attitude who is comfortable working independently and within a team Work experience in high tech industry is a definite asset

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.



Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.



We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.



To learn more about our business, culture, and community involvement, visit www.globalrelay.com.