Job Description

About 67 Pall Mall

67 Pall Mall is a global members' club for wine lovers, with locations across London, Verbier, Singapore, and beyond. Founded by wine lovers, for wine lovers, every Club in our collection celebrates exceptional wines, world-class service, and a sense of shared discovery.


As we continue to expand internationally, our people remain at the heart of our success. We are committed to creating a culture that values excellence, collaboration, and personal growth--where our teams feel inspired, empowered, and proud to be part of the journey.

The Scope of the Role

As HR Business Partner, you will be a key member of our Club management team--partnering with Group People Team and functional leaders to deliver a seamless and world-class employee experience. You'll act as a trusted advisor, supporting both strategic growth and day-to-day people operations.


You will help shape a culture of accountability, kindness, and integrity--ensuring that our people practices reflect the sophistication and warmth that define 67 Pall Mall.

Key Deliverables

Strategic Partnership

Partner with the General Manager and department heads to implement and embed people strategies that support business objectives and Club performance. Provide insight and guidance on team scheduling, workforce planning and talent development. Influence and coach leaders to foster high-performing, engaged, and inclusive teams. Partner with the Group HR Director and Global People Team to drive new employee engagement, culture transformation and talent development initiatives.

Employee Experience & Engagement

Act as a trusted point of contact for managers and team members on all employee relations matters. Lead initiatives that strengthen our culture, enhance engagement, and celebrate success. Support the rollout of Group-wide HR and L&D programmes and initiatives in the Club. Lead Quarterly Employee Engagement Forums in London, and take active role in delivering online Global Forums alongside your global HRBP peer group.

Talent & Performance

Champion a culture of continuous feedback and growth through effective performance management and development planning. Partner with the club's leadership team to attract, assess, and retain exceptional talent aligned with our brand and values. Support leadership development and succession planning across the business. Proactively drive monthly check-in, quarterly development and bi-annual reward conversations within the Club.

Learning & Development

Work closely with the Group HR Director to design and deliver meaningful learning opportunities that inspire excellence. Promote a growth mindset and a commitment to lifelong learning across all levels of the club. Actively engage with the 67 Pall Mall Leadership & Wine Academy projects. Drive all compliance training initiatives.

HR Operations & Policy

Ensure all UK HR policies and practices are compliant, consistent, and aligned with our brand tone and values. Provide pragmatic, solution-focused HR advice to managers and employees. Use people data and insights to identify trends, inform decisions, and measure impact. Work closely with the internal and external stakeholders to maintain all people platforms.

Skills & Attributes

Proven experience as an HR Business Partner, ideally within hospitality, luxury, or multi-site operations. A minimum of CIPD Level 5 Strong understanding of UK employment law (international experience desirable). Exceptional relationship-building, coaching, and influencing skills. A proactive, calm, and professional approach to problem-solving. A genuine passion for people, culture, and the art of hospitality.
67 Pall Mall prides itself on maintaining equal opportunities for all employees.


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