Job Description

Job Overview

We are seeking a Human Resources & Employment Relations Officer to support HR operations at group level and across multiple subsidiaries. The role involves recruitment, interview coordination, and employment relations for a range of positions within the group. Many roles operate in a multilingual working environment, particularly involving Chinese, Japanese, and English communication.

The group operates across hospitality, food & beverage, retail, and event-based businesses, including coffee, cocktail, and event-led concepts.

Key Responsibilities

Support recruitment activities for the group and its subsidiaries, including candidate screening and interview coordination Assist in hiring for multiple roles across different business units, particularly within hospitality and event-related operations Manage employee onboarding, offboarding, contracts, and personnel records Maintain employment contracts, terms and conditions, and staff handbooks Handle employee relations matters, including grievances and disciplinary procedures Ensure compliance with UK employment law and internal policies Support payroll, attendance, and general labour-related administration Liaise with external HR consultants, accountants, and legal advisors
Requirements

Proven experience in HR, employment relations, or a related role Fluent Mandarin Chinese and English (spoken and written) - essential Japanese language skills are an advantage but not essential Experience in coffee, cocktail/bar, hospitality, or event operations is preferred Strong communication, organisational, and interpersonal skills Ability to work in a multicultural and multilingual environment Familiarity with UK employment law and HR procedures is preferred Legal right to work in the UK
Salary & Benefits

Annual salary of 27,100 - 33,400, depending on experience Exposure to multi-brand, multi-subsidiary operations within hospitality and events Long-term career development opportunities Supportive and international working environment
Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 24 months

Pay: 27,100.00-33,400.00 per year

Benefits:

Company events Company pension Employee discount Employee stock ownership plan
Ability to commute/relocate:

London E16 1EA: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's (preferred)
Experience:

3years: 1 year (required)
Language:

English, Chinese (required)
Willingness to travel:

25% (preferred)
Work Location: Hybrid remote in London E16 1EA

Reference ID: 3571
Expected start date: 01/01/2026