Job Description

At CareCo, we make every day easier for people.

As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them. A career at CareCo is about being part of a team that helps to achieve that.

As a Human Resources Generalist, you'll play a vital role in supporting every stage of the employee lifecycle. You'll partner with managers and employees to ensure fair and consistent practices, legal compliance, and alignment with CareCo's values.

This is a full-time permanent position, covering 40 hours over a Monday to Friday week, based out of CareCo's Leeds site but requires flexibility to travel to other sites as and when needed.

What are my responsibilities?

Advise and guide managers and employees on CareCo's policies and procedures. Manage employee relations cases, including absence, performance, disciplinary, and grievance matters. Support managers with mediation and resolution of workplace issues, ensuring fair and consistent outcomes. Maintain accurate employee records and ensure our in-house system (PeopleXD) is kept up to date and compliant with GDPR. Collate and analyse quantitative and qualitative data to produce reports and support decision-making. Lead a smooth onboarding process and create a positive new starter experience. Partner with managers to forecast and plan workforce needs. Promote continuous learning, development, and compliance training. Help deliver pay, benefits, and reward programmes in line with company policy. Drive engagement with recognition schemes, wellbeing initiatives, and CSR activities. Contribute to regular policy reviews to ensure compliance with employment law. Build strong relationships at all levels, role-modelling and promoting company values.

What qualifications & skills are required of me?

CIPD Level 5 or working towards, or an equivalent qualification. GCSE English and Math's level 4/C or above. Proven experience working in an HR Generalist role, ideally within a multi-site, fast-paced organisation. Sound knowledge of UK Employment law and HR best practice. Experience in employee relations case management. Ability to interpret and apply HR policies and procedures consistently. Strong attention to detail. Ability to manage confidential and sensitive information with discretion. Capable of prioritising workload and meeting deadlines under pressure. Strong written and verbal communication skills with the ability to adapt styles to suit different audiences. Confident in coaching and advising line managers on HR Matters. Proficiency in Microsoft 365, with experience in HR software (experience with PeopleXD is desirable but not essential). Problem solving approach with sound judgement and decision making. Approachable, supportive whilst remaining professional. Proactive and self-motivated. A driver's license and access to your own vehicle.

What would working for CareCo offer me?

Up to 38,000 per annum, depending on experience. 32 days annual leave (including bank holidays), with extra days when you stick with us Access to our employee assistance programme, a 24-hour confidential helpline to support through any life issues. Access to CareMiles, our exclusive staff benefits platform, including a Cycle-to-Work scheme and multiple discounts at various high street brands and supermarkets! Free on-site parking and free yearly flu jabs. 25% employee discount.
Job Types: Full-time, Permanent

Pay: Up to 38,000.00 per year

Benefits:

Canteen Casual dress Company events Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Life insurance On-site gym On-site parking Referral programme Store discount
Ability to commute/relocate:

Leeds LS25 4DY: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (preferred)
Licence/Certification:

CIPD Level 5 (preferred)
Work Location: In person

Reference ID: Human Resources Generalist - Leeds