Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Human Resources (HR) Shared Services Administrator
Job Location: United Kingdom
Job Type: Fixed term contract - 12 months
Remuneration: Competitive salary taking into account skills, experience, and qualifications
We have an exciting opportunity for a motivated and empathetic Human Resources Administrator.
Role Overview: As a Human Resources Administrator, you will be based in the UK and provide a positive experience to colleagues through various touchpoints in the colleague lifecycle.
Your responsibilities will include:
Supporting the new colleague on-boarding process including offer and contract preparation, HRIS set up and maintenance, initiating pre-employment screening process, and dealing with general queries via tier 0 and tier 1 through a ServiceNow platform.
Providing support in dealing with colleague contractual amendments and the leaver process.
Handling internal customer queries from both colleagues and leaders, ensuring best practice advice and guidance.
Acting as an initial contact on basic operational CR issues at employee and manager levels through the full colleague resources lifecycle.
Overseeing the tier 0 and tier 1 queries received via Shared Services and triaging them to the appropriate COE.
Understanding HR tools and policies, partnering with business areas to ensure best practice, whilst maintaining a pragmatic approach.
Supporting the wider team with projects.
Being an ambassador for the Colleague Resources team.
The skills you will have when you apply:
HR Experience - Previous experience as an HR Administrator or Advisor in a fast-paced environment.
Workday Knowledge - Experience using the Workday HRIS platform (desirable but not essential).
Language Skills - An additional language such as German, Dutch, French or Spanish would be desirable but not essential.
Microsoft Office Proficiency - Skilled in Word and Excel, including pivot tables, VLOOKUPs, and formulas.
Employee Relations Insight - Understanding of employee relations matters (desirable but not essential).
Relationship Building - Ability to build strong relationships with teams and stakeholders.
Commercial Awareness - Applies best practice with a commercial outlook to people-related issues.
Team Collaboration - A team player who works collaboratively for the success of the wider team.
Confidentiality - Handles sensitive information with tact and diplomacy.
Communication Confidence - Comfortable communicating with colleagues at all levels, adapting style as needed.
Emotional Resilience - Manages own emotions effectively under pressure or in challenging situations.
Organisational Skills - Highly organised and consistently meets deadlines.
Numeracy & Business Acumen - Strong numerical skills with good business understanding.
Attention to Detail - Meticulous in following processes and ensuring accuracy.
Adaptability - Comfortable working in ambiguous, fluid situations with changing deadlines.
What we'll give you for this role:
Remuneration & more:
Competitive salary taking into account skills, experience, and qualifications.
A Self Invested Personal Pension Scheme (SIPP).
Holiday allowance of 25 days (pro rata) plus bank holidays.
Flexible working from our office and your home.
Health & support:
Private healthcare plan (including pre-existing conditions).
Life assurance.
Employee assistance programme for employee wellbeing.
Group Income Protection.
Other benefits:
Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
Discounts on various products and services.
This isn't just a position, it's a pivotal role in shaping our industry.
At our company, you won't just build your career; you'll cultivate a team of experts. We empower you to excel as well as your team members, with comprehensive training programs and opportunities to continue formal education.
Together, we're not only reshaping the HR landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.
Next steps for you:
Think we'd be a great match? Apply now - we want to hear from you.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation.
After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Skills Required