Job Description

About The Role
Teams- D2C Health
Vacancy Location- Stockport
Shift Pattern- Monday-Friday: 8am-8pm; 2 Saturdays a month: 10am-2pm (35 hours) - Hybrid Working
Top 3 skills needed for this role:

• Sales & Persuasion Skills- Skilled in handling objections and guiding customers toward informed decisions.
• Active Listening & Customer Needs Analysis- Strong ability to listen carefully and understand individual customer needs
• Communication & Rapport Building- Representing Vitality's brand and wellness-focused mission with enthusiasm

What this role is about
As a Healthcare Sales Advisor, you will manage your own sales pipeline of customers, and provide them with advice on the Vitality proposition. The first step is to listen carefully and find out exactly what the customer needs. Then, you'll present the most suitable cover, making sure they've got all the information they require before making the sale.
Sales experience and/or contact centre sales is required. As for the rest, we're interested in your people skills: communication and sales skills.
Key actions:

• Manage and maintain a personal pipeline of leads and prospects.
• Follow up on enquiries, nurture leads, and convert them into sales.
• Clearly explain Vitality's unique health insurance offerings and benefits.
• Tailor recommendations to match the customer's needs and circumstances.
• Ensure customers are fully informed before making a purchasing decision.
• Adhere to FCA regulations and internal compliance standards.

• Work closely with team members and managers to share best practices.
• Participate in training and development to enhance product knowledge and sales techniques.

• Highlight the added value of Vitality's wellness rewards (e.g., gym discounts, fitness devices, healthy meals).
• Encourage customers to engage with the health-enhancing aspects of their policy.
• Represent Vitality's mission to make people healthier and protect their lives.

About Us
We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we're the right fit for you? We can't wait.
Diversity & Inclusion
At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.

Skills Required