Job Description

We currently have an exciting opportunity to join us as a Quality Technician within our growing Quality Team.

In a nutshell you will be responsible for:

We are seeking a highly organised and detail-oriented Quality Assurance technician to join our team. This role will primarily focus on supporting and ensuring suitability and compliance with ISO 9001:2015 standard, this will include tracking nonconforming parts, escalating issues and assist with investigations and containment actions. The role may also include some internal data collection and tracking using provided templates and reporting tools.

What you are already great at:

Support investigations into customer complaints with quality checks and inspections. Raise quality concerns identified during internal processes through CAPA process. Monitor and inspect production processes/products to ensure quality standards are met. Analyse data to identify areas for improvement in the production process. Participate in internal and external audits to ensure compliance with quality standards. Support with maintain quality documentation, including test plans and protocol. Monitor inventory of materials and supplies to ensure quality. Collaborate with cross-functional teams to implement and maintain quality processes and procedures. Support collection and analysis of Key Performance Indicators (KPIs) related to quality control and process improvement. Ensure compliance with ISO 9001:2015 standards and coordinate internal audits to assess the effectiveness of the QMS.

For this role we would need you to demonstrate:

Strong administrative and organisational skills with attention to detail. Previous experience, minimum 2 years, in a manufacturing environment in a Quality Technician role. Understanding of ISO 9001:2015 standards. Proficiency in using computer software to generate reports, presentations, and data analysis (e.g., PowerPoint, Excel, ERP systems-EFACS). Good communication skills to collaborate with quality engineers and cross-functional teams. Experience of using basic measurement devices i.e. vernier, micrometre etc. Good communication skills. Strong drive to develop their own skills and capabilities in the field of Quality. Experience in auditing process would be an advantage but not essential as training can be provided.

What your colleagues say about you:

An ideas and solutions focused person An excellent and engaging communicator, confidence to communicate at all levels Very organised and methodical Able to communicate ideas both verbally and in writing Very high level of attention to detail

Our Values :

Cultivates Innovation - Always remain curious.


Active Learner - Take every opportunity to grow your own capability.


Collaborates - Use your network, sharing knowledge and skills.


Plans and Aligns - Make it relevant, make it purposeful

Why work for us:

We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn't always defined by hitting a financial target.


We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction.

The benefits bit:

33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Bonus Structure Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Flexible working model High 5 Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed.

Our hiring process:

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.