Job Description

Closing Date:

04.11.25

Shortlisting to take place after closing date:

commencing 05.11.25



Interview expected to take place in the week following shortlisting: commencing 10.11.25



We are looking for a self-motivated, flexible, hardworking individual to become an integral part of the IBD team in the provision of efficient, comprehensive and effective administration support to the IBD specialist nurses.



Your duties will include secretarial support to the IBD specialist nurses, preparing for clinics, dealing with telephone enquiries and a variety of other administrative duties as well as managing the daily workloads.



Administration support within the IBD Clinical Nurse Specialist Team

Manage the IBD advice line

Book and reschedule clinic appointments

Liaise with other healthcare agencies

Lead the administration of the IBD Patient panel

Deal sensitively and effectively with queries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.

To perform all allocated clerical tasks required to meet the needs of the service

To undergo training as necessary to meet the needs of Service

Ensure completion of investigations to progress patient care.

Supporting the team in maintaining the IBD website and other media.

Providing cover as required in the absence of other administrative members of the team



Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:



We value people



We are one team



We care



We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.



Previous administration experience and experience of working with the general public is essential. You must have good communication skills with patients and colleagues at all levels and a flexible approach to your work.