Job Description

IBIS City Centre - Housekeeping Team MemberAbout UsAndras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Cafxc3xa9 Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.What is the job?As a Housekeeping Team Member - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.HoursVarious contract sizes available - 16, 20, 32, 40Payup to xc2xa312..44, depending on ageWhat we offerDiscounted Hotel Rates across '000's of hotels worldwide for employees and for family and friendsHealth Care Cash PlanDiamond membership of Kingsbridge Hospital GroupEnhanced Pension SchemeEnhanced Maternity PayEnhanced Paternity PayCycle to workRecruit a friend schemeEmployee Appreciation and Social EventsEmployee of the Month Awardxc2xa320 for completion of FLOW trainingIncreased Annual leave with serviceDiscount at Bodyscape - Employee rate and family and friend rateCyrospa discount rate at BodyscapeCommunication and advice on Health and WellbeingAndras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels GroupWork for globally renowned Hotel BrandsReward Club Incentive SchemeHotel Incentive schemeAbout the roleYour day to dayYou'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guestsHelp guests - you'll be happy to help if someone needs a toothbrush or directions for exampleKeep your supervisor updated on room service progress and alert them to any repairs neededSafety aware - follow our established safety procedures at all times - and wear protectiveequipment when neededBe organised - keep on top of supplies and amenities and always try to minimise wasteReunite items with owners - and log any lost and found propertyLook smart - wear your uniform and name badge with prideOther ad-hoc duties - unexpected moments when we have to pull together to get a task doneMonitor and control supplies and amenities, and minimise waste within all areas of housekeepingReport, hand in, and/or log all lost and found items according to departmental proceduresWork as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and serviceAssist with deep cleaning projectsAssist turndown dutiesAssist with other duties as assignedAttend all relevant departmental / hotel / company trainingHow do I deliver this?"Heartist Transforming" - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.AccorHotels sees a xe2x80x9cHeartistxe2x80x9d in each employee - a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:Make guests feel welcomeMake guests feel heart-warmedMake guests feel incredibleMake guests feel like they belong.There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.About the companyWe are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.Required Criteria

• Ability to work within a Team and also independently
• High standards of Attention to Detail
• Strong Time Management skills and flexible with regards to working hours
• Ability to communicate and follow instruction
• Must have a clear understanding of speaking and understanding English.

• Experience within a Housekeeping Role or Cleaning role
• Experience within the Hospitality, care provider or retail sectors.

Andras Hotels