Job Description

IBIS Coleraine Riverside - Housekeeping Team Member
About us
Andras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Cafxc3xa9 Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
As a Housekeeping Team Member - you'll make sure our rooms and suites are always 'fresh and welcoming for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.
Hours
8 hours per week
Pay
Up to 312.50, depending on age
What we offer:
xc2xb7 Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friends
xc2xb7 Health Care Cash Plan
xc2xb7 Diamond membership of Kingsbridge Hospital Group
xc2xb7 Enhanced Pension Scheme
xc2xb7 Enhanced Maternity Pay
xc2xb7 Enhanced Paternity Pay
xc2xb7 Cycle to work
xc2xb7 Recruit a friend scheme
xc2xb7 Employee Appreciation and Social Events
xc2xb7 Employee of the Month Award
xc2xb7 320 for completion of FLOW training
xc2xb7 Increased Annual leave with service
xc2xb7 Discount at Bodyscape - Employee rate and family and friend rate
xc2xb7 Cyrospa discount rate at Bodyscape
xc2xb7 Communication and advice on Health and Wellbeing
xc2xb7 Andras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels Group
xc2xb7 Work for globally renowned Hotel Brands
xc2xb7 Reward Club Incentive Scheme
xc2xb7 Hotel Incentive scheme
About the role
Your day to day
You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests
Help guests - you'll be happy to help if someone needs a toothbrush or directions for example
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed
Be organised - keep on top of supplies and amenities and always try to minimise waste
Reunite items with owners - and log any lost and found property
Look smart - wear your uniform and name badge with pride
Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, hand in, and/or log all lost and found items according to departmental procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Assist with deep cleaning projects
Assist turndown duties
Assist with other duties as assigned
Attend all relevant departmental / hotel / company training
How do I deliver this?
"Heartist Transforming - Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.
AccorHotels sees a Heartist in each employee - a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:
xc2xb7 Make guests feel welcome
xc2xb7 Make guests feel heart-warmed
xc2xb7 Make guests feel incredible
xc2xb7 Make guests feel like they belong.
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
About the company
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.
Required Criteria

• Ability to work within a Team and also independently
• High standards of Attention to Detail
• Strong Time Management skills and flexible with regards to working hours
• Ability to communicate and follow instruction
• Must have a clear understanding of speaking and understanding English.
• Minimum of 3 months experience in housekeeping