Job Description

Job Overview

We are seeking an experienced and dynamic Ice Cream Concession Manager to oversee daily operations and drive sales at our Callestick Ice Cream shop on Carlyon Bay Beach. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food preparation and safety standards. This role offers an exciting opportunity to manage a team, ensure exceptional customer service, and maintain high-quality food production in a fast-paced environment.

Responsibilities

Supervise and coordinate the daily activities of the concession stand, ensuring smooth operation throughout shifts Oversee food preparation, cooking, and presentation to meet quality standards Manage team members, including scheduling, training, and performance evaluations Ensure compliance with food safety regulations and maintain hygiene standards in all areas of the concession Monitor stock levels, place orders, and manage inventory to prevent shortages or wastage Handle customer enquiries and resolve any issues promptly to ensure a positive experience Implement operational procedures to optimise efficiency and minimise costs Maintain cleanliness and organisation of the concession area in accordance with health regulations Assist with menu planning and development to enhance offerings based on customer preferences

Skills

Proven experience in supervising or managing food service operations within a restaurant or hospitality setting Strong knowledge of food safety protocols and food production processes Excellent leadership and team management skills with the ability to motivate staff Skilled in food preparation, cooking, and presentation techniques Experience in serving customers in a hospitality environment with a focus on hospitality excellence Ability to oversee kitchen operations including culinary tasks and food safety standards Good organisational skills with the capacity to manage inventory and optimise workflow Previous experience in hotel or barista roles is advantageous but not essential Effective communication skills to liaise with staff and customers confidently
This role offers an engaging environment for individuals passionate about hospitality management, culinary excellence, and delivering outstanding customer service. We welcome applicants who are organised, proactive, and eager to lead a dedicated team.

Job Type: Temporary
Contract length: 5 months

Pay: 14.50 per hour

Expected hours: 20 - 42 per week

Work Location: In person