Job Description

Job Introduction

Bromsgrove and Redditch Council's are seeking the right person to fill the role of ICT Operations Team Leader.

As the ICT Operations Team Leader you will lead a team of professionals in the design, development, implementation, and maintenance of ICT based Projects, Business Applications, Internet and Intranet Systems, Graphical Information Systems and in addition direct on all aspects of Information Management. You will ensure the delivery of high-quality solutions that align with the organization's goals and objectives, while also adhering to government regulations and policies.

The post holder will be required to work on their own initiative and independently from a manager for most of their working time and this will include making decisions that could affect wide areas of the organisation. This may include working evenings and weekends to manage particular situations.

The ICT Operations Team Leader actively builds a professional relationship with customers and understands and delivers the help they need to enable them to improve their service delivery. The role will involve working closely with other ICT teams, as well as internal and external stakeholders, to deliver effective and efficient ICT services to the organisation.

Key requirements for the role

ILM Level 3 Management Diploma or equivalent Three years' experience of ICT delivery, service transformation and business change within local government Minimum of 1 years' management experience Good understanding of key areas of responsibility including Project Delivery, Application Support, Web Team, Information Management and GIS Proven ability to manage resource using a recognised project management methodology Knowledge of current ICT Service delivery issues and techniques, particularly relating to a Local Government environment


Please refer to the /Person Specification attached for full details of the role and the essential requirements

Additional Information

The Councils offer a range of staff benefits:Local Government pension Generous leave entitlements starting at 25 days plus bank holidays (pro-rata) Flexible working, where appropriate Employee Assistance Programme Access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Closing date for applications: Monday 29 September 2025 (Midnight)

Interviews will take place on 10 October 2025 and 14 October 2025.

If you require further information on the duties of the post please contact Mark Hanwell, ICT Transformation Manager, Tel: 01527 881248
Email: m.hanwell@bromsgroveandredditch.gov.uk
If you experience when applying online please contact HR at recruitment@bromsgroveandredditch.gov.uk
Bromsgrove and Redditch are equal opportunity employers. We welcome applications from candidates of all backgrounds and experiences.