Job Description

To work with the Lead ICT Systems Development Manager in the delivery of FCHO Strategic Goals, by developing and maintaining FCHO's current and future systems and software applications. To implement and deliver digital and technology systems projects, ensuring that solutions are implemented effectively, on time, and aligned with business goals. Working with the Digital and Technology team members to maintain and support FCHO's core business applications, ensuring related processes are maintained, changes to them are controlled and engage 3rd party service providers as appropriate.

Key Responsibilities

To lead, project manage and implement ICT projects and changes using agreed frameworks and methodologies and facilitate a smooth transition into service delivery by delivering colleague and ICT team training. Develop and maintain project plans and project documentation associated with system development and deployment, and documentation for ongoing support. Monitoring progress, outcomes, and providing timely reports to project team and leads. Identifying and reducing potential risks that could impact project delivery. Carry out technical build and implementation of changes as well as testing of changes and new solutions while maintaining and progressing issue logs. To understand and translate business operational processes and needs into 'specifications' for new business systems or development of existing systems. Build and maintain relationships with internal and external stakeholders and collaborate with application owners to identify critical functional requirements for new or revised applications. Ensure successful knowledge transfer to the wider team members via documentation, training and team meetings. Support testing of new solutions. Monitor post-implementation success and support continuous improvement of delivered solutions. Line management of the ICT Applications Development Officer. Create and deliver effective training / skills / knowledge transfer that will enable succession planning within the team.

Our Offer

A 37-hour working week - Hybrid working at least 3 days per week on site. Holiday entitlement is 30 days, plus one shut down day which will be determined by the company and eight bank holidays. You can also purchase additional leave. Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping colleagues to take home more of the money they earn. Automatic enrolment into a healthcare cash plan and private health insurance plan Access to our colleague benefit platform which offers discounts on hundreds of high street brands as well as providing education, support and tools to help you to live a healthier and happier life Access to Doctorline, a 24/7 worldwide GP helpline for you, your partner and your children Discounted gym membership Access to an Employment Assistance Programme with 24-hour confidential counselling support for both personal and work-related issues. Professional subscriptions are paid for by the business where they are an essential requirement of your role. Enhanced maternity, paternity, adoption and sick pay Long service awards

Who are we looking for?

Our ideal candidate

Experience leading ICT system or digital projects Strong understanding of project management methodologies Demonstrated ability to manage teams, stakeholders, and third-party suppliers. Experience in ICT systems implementation, build, upgrades, or enterprise application delivery. 2 Years + experience managing and developing NEC Housing management systems. Experience within an ICT support & environment in a 2nd & 3rd line support role

Interested?

Take a look at the role profile and if it looks like you'll be a good fit, send us your application before

7th July 12 am.

Interview and assessments will begin on the week commencing the 8th July, 2025


We are committed to building an organisation that represents a variety of backgrounds, perspectives and skills & are proud to be an equal opportunity workplace. As an equal opportunities employer, FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.


We care that you have a great experience with us at FCHO and if you need us to make any reasonable adjustments to make your experience smoother, please let us know & we'll do all we can.