Job Description

About H&B

At

Holland & Barrett

, we're a 200-year-old startup in the middle of a major digital evolution. As a fully cloud-native organisation, we now operate a growing ecosystem of internal systems, partner integrations, and customer-facing platforms. To support this at scale, we're building a

modern IAM capability from the ground up

-- and we're looking for an IAM leader to own it.

About the Role

This is a

greenfield IAM role

with real scope. You'll define how identity works across the business -- from employees and partners to customers and privileged systems. Our ambition is to move beyond basic access control to

strong identity governance

, with least privilege, secure-by-default access, and frictionless user experience.



The Role



As

IAM Manager

, you'll be the strategic owner of identity and access across Holland & Barrett. You'll set the vision, define the roadmap, and lead a team to deliver a scalable, compliant IAM framework that supports both enterprise and customer-facing environments.



You'll work closely with security, IT, HR, engineering, and business leaders, becoming the go-to authority for all identity-related matters.



What You'll Do


Define and deliver the

enterprise-wide IAM strategy and roadmap

Build and lead a high-performing IAM team Architect and implement IAM solutions covering

IAM, CIAM, and PAM

Own policies for

MFA, privileged access, segregation of duties, and least privilege

Oversee identity lifecycle management for employees, partners, and customers Partner with application owners to ensure regular access reviews and certifications Select and manage modern IAM tools and platforms Ensure IAM controls meet regulatory and compliance requirements

Key Requirement

Senior-level experience in

Identity & Access Management

Deep knowledge of

IAM, PAM, MFA, federation, and identity governance

Experience delivering IAM solutions across

enterprise and customer-facing systems

Hands-on knowledge of platforms such as

Okta, Azure AD, SailPoint, CyberArk

Strong understanding of

SAML, OAuth, and OpenID Connect (OIDC)

Excellent leadership and stakeholder management skills A strategic mindset with the ability to turn vision into delivery

Why Holland & Barrett?

Build an IAM function from scratch

with genuine ownership Modern, cloud-native environment with strong executive support A purpose-driven business focused on health and wellbeing

If you're excited about shaping the future of identity for a global brand, we'd love to hear from you.

What we offer:

What we offer:

Wellbeing & Lifestyle Benefits

Health Cash Plan Life Assurance Bonus Scheme - Based on company & personal performance Virtual GP Private Medical care FREE at-home blood test kit Holiday Purchase option Pension Contribution scheme Access to 'Wellhub' with gyms, studios and wellbeing apps

Discounts & Savings

25% Colleague Discount with FREE Standard Delivery Exclusive Discounts from a wide range of partners /EUR50 Annual Product Allowance to spend in store

Learning & Development

Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library AND MORE! Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.


Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

Division:

Technology

City:

London

Country:

UK

Job Type:

Full Time

Number of Hours:

37.5

Contract Type:

Permanent

Closing Date:

25 January 2026