Job Description

Job Title:

Impact and Insights Coordinator

Salary:

28,000-30,000 per annum, depending on experience.

Hours of Work:

You will be expected to work a minimum of 37.5 hours per week, excluding lunch breaks. The role will include some matchdays and occasional evening and weekend unsociable hours when required. 25 days annual leave + bank holidays

Location:

Blackburn Rovers Football Club, Ewood Park, Blackburn, BB2 4JF.

Responsible To:

Head of Grants and Fundraising, Senior Leadership Team

Contractual Status:

Permanent

Closing Date:

5pm on 19th January 2026

Interview Date:

w/c 2nd February 2026

Overall purpose of the Job:

We are seeking a dynamic Impact and Insights Coordinator to join our team. This role offers an incredible opportunity to make a real difference to people's lives through the use of research, evidence and data. You will play a key role in embedding impact and insights practices, to demonstrate the impact of our programmes by co ordinating the collection, management and application of data to monitor performance, evaluate outcomes and evidence meaningful change.

Working closely with the Heads of Service (Senior Leadership Team) and project staff across Health and Wellbeing, Children and Young People, and Post-16 Education programmes, you will ensure that strong, consistent impact measures are embedded across all programmes.

The postholder will evaluate and analyse both quantitative and qualitative data, helping to shape organisational strategy, funding opportunities, communications and service delivery development.

The ideal candidate will possess exceptional data gathering, research and analytical abilities, with a proven track record, ideally within a charity or Community Interest Company environment.

Duties and Responsibilities:

Work closely with Blackburn Rovers Community Trust Heads of Services (Senior Leadership Team) to create monitoring and evaluation plans for projects, including creating outcome surveys and logic models.

Use data analysis, both quantitative and qualitive, to provide understandable and meaningful insights into project performance to inform continuous improvement.

Provide support to staff members to enhance their skills in data and feedback collection.

Utilise CRMs (e.g., Salesforce) in data/feedback gathering and introduce other programme management/outcome tools as appropriate.

Undertake research to generate insight of local/national pictures/developments - containing relevant statistics, evidence and learning that support decision-making.

Take a hands-on role in developing and writing reports to demonstrate programme and charity-wide impact to stakeholders, including contributions to our annual Impact Report and Trustees Report.

Supporting Heads of Service in contract management and monitoring performance against KPIs.

Ensure regulatory legal compliance and best practice.

Maintain excellent record keeping.

Keep up to date with sector knowledge regarding outcome measurements, data collection and impact reporting.

General:

The Impact and Insights Co-ordinator role requires a strong eye for detail and the ability to present information in a clear, meaningful and accessible way. This role will play a pivotal part within Blackburn Rovers Community Trust by ensuring that high-quality data, insight and evidence underpin both programme delivery and organisational development and strategy.

The postholder is expected to always represent Blackburn Rovers Community Trust, Blackburn Rovers FC and Blackburn Rovers WFC in a professional manner regarding dress, presentation, personal hygiene, attitude, conduct and behaviour. The role also requires some degree of flexibility, including the ability to work outside normal office hours where necessary.

Person Specification

Knowledge and Experience:

Essential:

Experience in data analysis or a similar role, including handling multiple programme datasets. Strong understanding of the importance of data in demonstrating impact and informing decision-making. Experience of interpreting data and feedback to provide understandable and meaningful insights into programme and charity-wide performance. Experience using CRM systems to monitor performance against KPIs (e.g., Salesforce). Experience of presenting programme impacts through varying methods, including report writing. Knowledge of data collection, measuring and reporting best practices - including understanding UK GDPR and data protection requirements.
Desirable:

A good understanding of Blackburn with Darwen and Lancashire, its demographics, and its challenges. Experience of working with a professional sports club's official charity. Knowledge of logic models and theories of change. An understanding of Social Value, and how this can be demonstrated through outcomes and impact.

Skills:

Essential:

Ability to interpret and present data clearly in an accessible, meaningful way for different audiences. Ability to lead by example to support the development of others in monitoring, evaluation and learning. Ability to manage a varied workload effectively and meet deadlines. Strong interpersonal skills to build buy-in across teams and encourage a culture where data and impact measuring and reporting is valued. Ability to set up new systems and willingness to learn and adopt new technologies and methodologies. Strong research and analytical abilities with outstanding attention to detail. Maintain a level of flexibility and adaptability in a fast-paced environment. Highly organised with the ability to prioritise under pressure.

Qualities/Values

Essential:

Passionate about using data, research and evidence to create positive change. Analytical mindset - naturally curious, with the ability to interpret data, spot trends and draw meaningful conclusions. Detail-oriented - committed to accuracy, consistency and high quality work. Pleasant and approachable. Self-aware, self-motivated and pro-active. Flexible and adaptable - comfortable working in changing environments with multiple projects and priorities. Outstanding sense of quality and values. Inclusive, valuing the perspectives, and expertise of colleagues, partners and participants. Helpful and a good team player. A willingness to learn and to grow.

Qualifications:

Essential:

Minimum of 5 GCSEs inc. English and Maths of a Grade 4 (C) or above (or equivalent) A-levels (or equivalent). To hold a valid UK driving licence.
Desirable:

An undergraduate degree (or equivalent).
Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Canteen Company pension Discounted or free food Employee discount Free parking On-site parking Sick pay Store discount
Work Location: In person

Application deadline: 19/01/2026