Job Description

Kindred Squared - Impact & Operations Manager

Location: EC2A 3EJ (office based)

Salary: 50,000-55,000

Start: As soon as available

Contract: Permanent, full-time

Holiday: 25 days per annum

Accountable to: CEO

As Impact & Operations Manager, you will support the development and implementation of Kindred's research, data, and impact strategy. You will also optimise delivery of research projects that drive awareness of the importance of the early years in a child's lifetime development.

You will play a pivotal role in shaping how we measure, communicate, and enhance the impact of our work. You'll ensure our team has the tools, systems, and support they need to amplify our messaging and increase public awareness of the importance of early childhood development. This is a strategic and hands-on leadership role at the heart of a small, values-driven organisation.

This role would be perfect for someone with a sharp analytical mindset and strong technical skills, who thrives on using data to drive strategic decisions and enjoys managing complex research projects from end to end. It would also suit a proactive, mission-driven individual--perhaps looking to take the next step in their career--who is eager to learn quickly, collaborate across sectors, and make a tangible impact on early childhood development.

Main duties and accountabilities:

Impact and Evaluation

Lead the organisation's impact strategy Ensure robust data governance and adherence to legal and ethical standards Oversee and implement data collection, processing, analysis, storage, and usage across multiple platforms - including Qualtrics, Google Analytics and Facebook & google Ads, Sprout Social Lead and manage quantitative and qualitative research projects, including the national school readiness survey and contracts with suppliers (e.g., Savanta, TeacherTapp) Produce tailored reports and insights for funders, Trustees, and partners Translate data and research into actionable insights for internal and external stakeholders

Operations

Provide advice on emerging research, sector trends, and opportunities to shape policy and practice Manage the organisation's suite of software platforms to support research and project delivery Manage the back-end of Kindred2 website, and other affiliated website (e.g. startingreception.co.uk) using Wordpress software and associated plug-ins Support the technical set up and implementation of relevant digital and data-driven initiatives Oversee the implementation and development of operational policies and procedures, including GDPR and Data Protection

What will this look like day-to-day?

Data and insights

: Design and distribute surveys via Qualtrics, and manage end-to-end survey workflows. Analyse large datasets and extract actionable insights using Excel, with a strong focus on survey results and performance metrics.

Report writing

: Produce clear, well-written reports from data insights. Framing information to resonate with variety of audiences (general public, Trustees, education sector etc.).

CRM and contacts:

Manage and segment contact lists, email campaigns, and engagement tracking through HubSpot. Use HubSpot data to personalise communications and inform audience strategies

Website:

Manage and update our websites using WordPress, ensuring content is user-focused, updated according to the needs of the business, and fully SEO-optimised. Monitor site performance and improve organic visibility using SEMrush insights and analytics. Make technical edits, identify solutions and troubleshoot website features using basic JavaScript and CSS.

Social advertising and listening:

Plan, execute, and analyse paid campaigns across Facebook and Google Ads to increase engagement and reach. Monitor, and report on social media activity using SproutSocial, aligning with campaign goals and brand voice.

Key requirements

We are looking for someone with get-up-and-go who meets deadlines, works quickly and has some experience of managing partnerships and delivering positive outcomes. The ideal candidate will have:

A can-do attitude and determination to improve and the willingness to learn a lot, fast, about early child development A technical mindset, strong attention to detail, and a genuine passion for using data to inform strategy, storytelling, and impact The ability to identify a problem and the curiosity and drive to solve it Self-motivation and the self-confidence to say when you don't have the answer Experience of working in partnership with other organisations Great MS Office skills, very comfortable with IT and flexibility to work with a small team
We are open to candidates who have worked in large organisations, small ones, including startups, and in the private, public or third sectors.

About Kindred Squared

Kindred is a well-funded education charity with a clear purpose and sense of mission.

Our vision is to ensure that every child is equipped to thrive when they begin their school-based education at the age of four. For this to happen the country needs to allocate a greater share of its scarce resources of time, attention, skills, and money to meet the needs of children aged 0- 5 years-old.

Our mission for the next three years is to increase public awareness of:

The interactions we have in the first four years of life are critical to later life outcomes. Our national failure to support the early development of all our children impacts not only individuals' life chances but the future success and prosperity of the nation. The simple steps that can be taken by us all to do better.
We work in partnership with private, public and third sector organisations.

The Kindred team has a culture of high performance, and we are seeking a dynamic individual who enjoys working flexibly and thrives in a fast-paced environment.

The team

We are a small team of highly committed and energised individuals who are totally focused on raising the awareness of the importance of the early years to individual children, their families, communities and society as a whole. We have a huge ambition, but we are grounded in the realities of political priorities and effective partnership working.

We are funded by our trustees for at least three years to cover planned expenditure required to deliver and develop our plans without recourse to other donors.

We value rigour, collaboration, energy, creativity, delivery and good humour. We seek the delivery of concrete results in line with our mission and, of course, having fun.

We respect and embrace diversity of all sorts.

Application process

Applications should be sent to: grace@kindredsquared.org.uk, with "Impact & Operations Manager" in the email subject line. Applications sent through Indeed will not be reviewed. Please send by direct email.

Deadline for applications is midnight 20th July.

Applications should include a CV (no longer than 2-sides of A4) and covering letter (no longer than 1-side of A4). In your covering letter, please highlight you interest in Kindred Squared and your motivation for applying for this role, as well as any specific experience or strengths that you will bring.

All applications will receive a response. The recruitment process will consist of a short screening call, followed by two interview stages, and include a reasonable practical interview task.

Job Type: Full-time

Pay: 50,000.00-55,000.00 per year

Schedule:

Monday to Friday
Application question(s):

Are you comfortable working full-time in the office? Have you sent your CV and cover letter to grace@kindredsquared.org.uk?
[Note: if you do not do this, you application will not be reviewed]

Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 20/07/2025
Reference ID: K2ImpactOperations