Job Description

Join Our Team as an Implementation Consultant

Do you have a passion for technology and education? Are you fluent in both English and Spanish? If you are an experienced technical expert with a background in pre-sales, business analysis, or solution architecture, we invite you to take the next step in your career as an Implementation Consultant with us!

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge

At Cambridge University Press & Assessment, we are dedicated to revolutionizing educational technology solutions for our clients. Our mission is to provide top-notch learning management systems (LMS) integrations and innovative solutions that empower educational institutions to thrive in the digital era. We value collaboration, inclusivity, and constant learning, and we\'re seeking talented individuals like you to join our dynamic team.

About the role

As an Implementation Consultant, you will play a pivotal role in the pre-sales process by:

• Being the primary technical advisor during the pre-sales process, working closely with regional sales teams and potential clients to identify technical and educational needs.
• Offer expert product guidance and recommendations, including seamless integration with existing systems such as Moodle, Blackboard, Brightspace, and Canvas.
• Stay up to date with industry trends, competitor offerings, and emerging technologies related to learning management systems.
• Collaborate with cross-functional teams, including product development, customer support, and implementation, to address technical challenges and ensure smooth client onboarding.
• Prepare and deliver technical proposals and documentation tailored to meet client requirements.
• Act as the primary technical advisor during the post-sales process, providing continuous support to our existing client base.
• Represent the company at industry events and conferences, showcasing our cutting-edge solutions.

About you

• You\'ll have bilingual fluency in English and Spanish.
• A relevant degree or equivalent experience in a technical discipline.
• In-depth knowledge of Learning Management Systems (LMS) and related technologies (LTI, SAML, OIDC).
• Experience with cloud-based solutions, software integration, and APIs.
• At least 5 years or equivalent experience in a technical pre-sale, technical business analyst, or solution architect role, preferably within the educational technology sector.
• Strong problem-solving skills and the ability to identify and recommend effective solutions.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage clients at all levels.
• Practice in agile development methodologies.
• Willingness to travel as required.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• Group personal pension scheme
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical and Permanent Health Insurance
• Green travel schemes
• 28 days annual leave plus bank holidays

We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

If you are passionate about technology, education, and making a difference, we want to hear from you! Apply now to be a part of our innovative team and contribute to the future of educational technology.

To apply, please send your resume and a cover letter. We look forward to reviewing your application!

We review applications on an ongoing basis, with a closing date for all applications being 25th September and interviews will take place during the campaign and shortly after the closure of the advert.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You\'ll belong to a collaborative team that\'s exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Closing Date: 25 September 2023

Cambridge University Press & Assessment