Job Description

Are you a confident individual with a passion for inbound sales and achieving targets, or recently graduated and looking to kickstart your career?

Giant Group

is growing fast. We're expanding our Welcome Team to treble our intake of

Inbound Sales Advisors

and help thousands of workers start their journey with us each week. If you're driven, confident in engaging with customers, and thrive in a result focused environment, we want you on board!

What we offer:

Salary:

25,000 plus commission. OTE 40,000 with top performers exceeding 50,000.

Hours

: 37hrs, Mon - Fri 9am to 6pm (rotational shifts)

Contract type:

Permanent

Work Location:

Uxbridge (Must live within a 10 mile radius)*

About us

We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.

To understand more about Giant Group and our services please browse our website at: www.giantgroup.com

About the role

As an

Inbound Sales Advisor

in our Welcome Team, you will have an impact in increasing our customer base by identifying their needs and showcasing Giant's solutions. Therefore, you will be an initial main point of contact, handling inbound and outbound calls, promoting our range of products and services, and ultimately achieving sales.

Key responsibilities of the role include:

Taking inbound and making outbound calls to

warm leads.

Meeting set KPI's for conversion rates, activity levels and sales targets. Handling objections to encourage customer sign-ups. Manage customer emails and enquiries effectively. Taking the customer through the onboarding process using our CRM system. Provide exceptional customer service.

Your ideal experience & competencies

Ideally you would have at least 2 years' experience in a customer service/sales role or alternatively educated to a degree level.

You can only excel in this role with excellent communication skills, both verbal and written. Being great at building rapport and relationships with your customers, adding value and always being humble. Having tenacity and a proven track record hitting activity and sales targets. Able to thrive in a fast-paced environment. You must be able to demonstrate the ability to learn about umbrella company services and possess a high level of resilience with a passion to develop technical, operational and product knowledge, and with a drive to add value to your customers. Proficiency in Microsoft Office & Teams; and updating CRM systems.

Employee Benefits

31 Days Holiday: Enjoy generous time off, inclusive of bank holidays. Birthday Leave: Celebrate your special day with an extra day off. Buy Additional Holidays: More time for you, when you need it. Subsidised Gym Membership: Stay fit and healthy with Nuffield Health. Giant Advantage: Exclusive discounts for our amazing team. Role Relevant Training: Invest in your career growth. Employee Referral Bonus: Refer talent and earn rewards. Leave for Volunteering: Paid day off for charity work. Health Cash Plan: Your health is our priority. WeCare Services: Access free 24/7 online GP, mental health support, and virtual well-being resources. Employee Assistance Program: Get the support you need when you need it. Pension Schemes: Secure your financial future with our pension plans - auto enrolment or tax efficient salary sacrifice. Enhanced Maternity and Paternity Pay: We're here to support your growing family. Supporting Childcare: Support for parents returning to work. Life Assurance: We've got you covered. Soft Loans: Emergency loans for unexpected expenses. Long Service Awards: Celebrate your loyalty and dedication

.

All roles at Giant Group are subject to pre-employment checks. We're proud to be an equal opportunities employer, and welcome applications from all candidates, including those with a disability, who meet the essential criteria for the role. Please note that we may close this advert early, so we encourage early applications.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Additional leave Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Gym membership Health & wellbeing programme Life insurance Paid volunteer time Referral programme Sick pay
Application question(s):

Do you have experience and enjoy working in a target driven environment? Do you live within a 10 mile radius of Uxbridge? Do you have previous in or out bound contact / call center experience?
Experience:

Customer service: 1 year (required) Inbound sales: 1 year (required)
Work Location: In person