Job Description

Inbound Team Leader



Company: JD.com, Inc.



Job Summary



The Inbound Team Leader at JD.com, Inc. will be responsible for overseeing and optimizing the daily operations of an inbound logistics team. This role ensures the efficient and accurate receipt, processing, and storage of goods, contributing to a seamless supply chain and customer fulfillment.



Job Responsibilities



Lead, motivate, and manage a team of inbound associates, fostering a positive and productive work environment. Oversee and manage all inbound receiving activities, including unloading, checking, sorting, and put-away of merchandise. Ensure accurate inventory control through meticulous record-keeping and adherence to established procedures. Monitor and analyze key performance indicators (KPIs) related to inbound operations, identifying areas for improvement and implementing corrective actions. Train new team members on inbound processes, safety protocols, and company policies. Collaborate with other departments, such as outbound and inventory management, to ensure smooth workflow and efficient material flow. Troubleshoot and resolve operational issues, escalating complex problems to management as needed. Maintain a safe and organized working environment, adhering to all company safety standards and regulations. Utilize warehouse management systems (WMS) and other relevant software for accurate data entry and tracking. Conduct regular performance reviews and provide constructive feedback to team members.


Job Qualifications



High school diploma or equivalent; a bachelor's degree in logistics, supply chain management, or a related field is a plus. 2+ years of experience in a warehouse or logistics environment, with at least 1 year in a supervisory or team lead role. Proven experience with inbound logistics processes, including receiving, put-away, and inventory control. Strong leadership and team-building skills with the ability to motivate and develop a diverse team. Excellent communication, interpersonal, and problem-solving abilities. Proficiency in using Warehouse Management Systems (WMS) and other relevant logistics software. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities. Strong understanding of safety regulations and best practices in a warehouse setting. Ability to lift and move heavy objects (up to 50 lbs) and stand for extended periods. Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.

?About JD.com?

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JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

?Our Global Business?

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We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.


Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

?International Logistics?

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JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. "JoyLogistics" and "JoyExpress" are JINGDONG Logistics' international business brands.