Job Description

Job title: Incident Command Technical Writer



Grade: E



Salary: 33,366 per annum (rising by annual increments to 36,124) + Trainer Allowance.

More information on salaries and progression can be found on our pay and policies page.



Hours: Full Time, 37 hours per week (to include various evening and weekend commitments)



Location: Command Suite, Salisbury Fire Station



The service encourages flexible working and is open to flexible working options. The role will be based at Salisbury Fire Station with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location to attend daily/weekly meetings and training events across the service area.



Appointment Type: Permanent



For a chat about this post, please contact Andy Mitchell Incident Command Manager on 07739 899635 or email at Andy.Mitchell@dwfire.org.uk, or Pete Eastland on Peter.eastland@dwfire.org.uk



Closing and Interview date: The closing date for applications is Tuesday 10 June 2025 (midnight). It is intended that interviews will take place on Monday 23 June 2025. Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date.



This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn't do it.



We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks' full pay during maternity leave (subject to qualifying criteria) and health & well-being services.



As an Incident Command Technical Writer in our Operational Training department you will:


design multimedia materials for training and assessment for Operational Competence, e.g. virtual assessment and training systems, scenarios and syndicate working packages, e-learning training and assessment module, including presentations in electronic, video, audio and paper formats assist in training and assessment of Operational Competence processes, in line with service standards and requirements, e.g. Operational Licence courses, records of competence and feedback install and be responsible for the functionality of all the IT hardware and software, video, audio, visual aids, diagnose faults, investigate problems and rectify, liaising with the I&CT Unit or external specialists when necessary attend and represent DWFRS at internal and external conferences and training events with partner agencies at a regional and national level

What makes you our ideal Incident Command Technical Writer?


you will be able to meet all essential criteria as detailed on the person specification you will have excellent communication and presentations skills and a positive attitude to internal/external customer care you will have experience of organising and delivering training and preparing training resources you will have experience of using and designing multimedia packages (e.g. virtual assessment training systems, scenario packages, e-learning training) you will hold or be willing to work towards a level 3 educational teaching qualification and an assessor qualification (A1 or equivalent)

For full details of the role and requirements please have a look at the job description and person specification.




you must be prepared to undertake physical elements of the role, including manual handling and outdoor work you must be able to fulfil the travel requirements of the role. Travel requirements are attending daily/weekly meetings and training events across the service area. Occasionally you will be expected to attend conferences and training events regionally and nationally the role involves some evening and weekend working. These requirements vary but could be up to once a week for evening commitments and a monthly weekend commitment a Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, negative drug test, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years trainer allowance, amount payable 10% of salary rising to 15% after 1 year (this is a pensionable allowance) * please click here for information relating to raising tax awareness and pension considerations when applying for a job