Permanent contract, 37 hours per week, 52 weeks per year
The post holder will be responsible for providing high-quality administrative support as an integral member of the Inclusion Team. In particular, the post holder will provide administration to support SEND Learners at Bath College, particularly those with an Education, Health and Care Plan (EHCP) and our Care experienced young people.
Be responsible for the organisation and coordination of the Education Health Care Plan (EHCP) review process and for ensuring that annual reviews and all related activities are completed to the highest quality and within statutory requirements. The post holder will work closely with the local authorities, and the finance department to ensure that all roll lists are returned to the LA in line with the ILR returns and invoice the LA's accordingly for the element 3 funding
Bath College is an inclusive education and training community, providing learning for people with a wide range of abilities from a far-reaching area, from entry level to Level 5 programmes. We are committed to meeting the needs of all our students. This is a very exciting time to join the College.
If you feel you can make a positive contribution, please complete the application form, making sure you detailing how your qualifications, skills and experience meet the requirements of the role.
Key Responsibilities
Provide a central point of contact for students, staff & partner agencies for all initial queries regarding Inclusion, referring and signposting as appropriate
To provide high-quality customer care by communicating by phone, person, email, and letter with a professional attitude
Respond to all enquiries in a sensitive and appropriate manner maintaining necessary confidentiality at all times
To undertake correspondence with stakeholders (Parents, carers, social workers, SEND Practitioners, Health professionals, YOS, etc.) with regard to all student matters including Disciplinary, Fit/Support for Study, Risk Assessments, etc. as required
To effectively use the latest office, word processing, database, and spreadsheet systems to provide timely and accurate information as required.
To assist with the updating of student records held on ProMonitor and ProSolution, to ensure an efficient and effective service with an audit trail that is accurate and complete
Please see attached for the full
Skills, Knowledge and Expertise
Qualified to at least level 2 (A level/NVQ 3 equivalent).
Business, Administration or Customer Service qualification
4 GCSEs (Grade C or above) Inc. English Language and Maths or equivalent.
Please see attached for the full Person Specification
Staff Benefits
Generous paid holiday entitlement of 30 days, exclusive of College closure days and public holidays. Pro rata for part time roles.
One Selfie Day per year
Contributory salary pension scheme (Local Government)
Continuing Professional Development for all staff
Laptop Salary Sacrifice Scheme
Cycle to Work Scheme
Private Healthcare Scheme
500 Refer a friend and earn a reward
Subsidised cafes - at both campuses
Employee Assistance Programme - Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)
The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations.
Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working.
Discounted treatments at the Academy, Bath Campus
Free parking at the Somer Valley Campus in Radstock
About Bath College
Welcome to Bath College, a vibrant and successful College with two campuses, one in the centre of Bath and one in the rural setting of Radstock.
We pride ourselves on providing training for the region's future workforce by offering courses in both vocational and traditional academic subjects to students from across Bath, Bristol, Somerset, Wiltshire and beyond.
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