Job Description

Work base: Bron y Nant





All you need to start your career in support work are your natural qualities.


Do you want to work to make a positive difference to the lives of children and young people?





We are passionate about working together to make a positive difference and improve the quality of lives of children and young people to 'have the best life possible' by providing them with a supportive environment that is centred around their individual needs. This will be achieved by promoting and valuing 'Active Support', 'Positive Behaviour Support', 'Person Centred Planning' and the 'Reduction of Restrictive Practices'. By putting the individual at the centre of all support planning and developing strategies will enable him or her to develop skills in all aspects of their daily lives, building strong relationships with those surrounding them, developing independent living skills and becoming active members within their local communities through delivering high quality care.


We are looking for people who share this ambition and our way of working - to be bold, to be creative, to be passionate and to be honest in everything we do.


When you work in social care, no two days are ever the same. Our support worker role can provide you with flexible hours to fit around your life, so a career in support work is a career with real variety.


You don't need any qualifications to get started, you just need to bring the right personal values and you can then train while you work. There's lots of opportunities to progress in a career in our service, as you can gain qualifications, undertake additional training or take on roles for personal development.


Building a positive and constructive relationships with the individuals you support is a vital component of being a valued support worker. Therefore, having a friendly, supportive nature with a positive outlook on life is essential and passionate about supporting people to be the best that they can be is what we are all about!

What will the job entail?

You will be able to assist children and young people to have their voice heard and support them to develop skills towards their longer term future.


You will be able to plan and implement imaginative activities with the person that will also help them to develop skills.


You will be able to understand that some children communicate their thoughts and feelings using behaviours of concern and will have a 'can do' approach to teach the child to communicate in a different way, team working is key.


You will work as part of a team out in the Day Service, local community or family homes. Motivating and supporting the individual to take part in a wide range of special interests and activities that support their health and wellbeing such as trampolining, visiting the beach /park, walking, swimming, baking / cooking, playing games, singing and dancing, crafts to name a few.


Other duties may include assisting children and young people to attend to their own personal care needs include manual handling.


As a support worker you would need to demonstrate an ability to be creative and open minded as you assist people towards achieving their goals, whilst also helping the team to provide a safe, caring and learning experience for people with disabilities so that they have the best quality of life possible.


Resilience is a must in our care sector. We all have our good and bad days and the ability to remain calm and supportive is a must have quality that you will need to demonstrate to work with us


There will be a requirement to work some unsocial hours such as weekends and evenings but we will work with you so you have a home / work life balance.


You will be able to attend specialist training to give you all of the skills that will help you to give the children and young people the best opportunities to fulfil their lives.


If you this is a career that you have considered and would like to know more, give us a call for an informal chat. Emma Edwards on either 07849631358 / 01492 575002


You will be required to undertake an Enhanced Disclosure check by the Disclosure & Barring Service and appointment will be subject to 2 satisfactory references.


The team delivers services 365 days of the year during the day, evening and weekend. We are therefore looking for individuals who have a flexible approach to the working hours to meet the demands of the service.

Manager details for informal discussion:

Emma Edwards, Team Manager ( Emma.edwards1@conwy.gov.uk / 07849631358 / 01492 575002)

Welsh Language Skills:

The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.