Job Description

Income Administrator


Location: Home based with occasional travel to Magna's offices as and when required


Salary: 25,635.00 p/a


37 hours per week


Position Type: Permanent


Closing Date: Monday 2 June 2025 at 12 noon


A fantastic opportunity has arisen for an Income Administrator within the Income Team for an enthusiastic and committed individual. You will learn new skills and increase your housing and benefits knowledge.



The successful applicant will be part of a team responsible for the collection of rent and other debt owing to Magna. Full training and support will be provided



You will be responsible for monitoring garage accounts and ensure appropriate action is taken on debts, in a timely manner. Completing manual payment paperwork, dealing with customers fail direct debit payments. Monitoring the team post and emails, reassigning to the correct person. Raising purchase orders and making referrals to other teams and external agencies.



Required skills and knowledge:

Have some knowledge of welfare benefits such as, universal credit and housing benefit. Excellent Microsoft skills, including word, excel and outlook. Ability to use own initiative to problem solve and prioritise own workload Full driving licence and ability to travel.


Other transferable skills will be considered.



We are looking for someone with a positive attitude who is a good communicator, highly motivated, hardworking, dedicated, and flexible as well as being able to use your own initiative to problem solve and manage your workload


We're Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.


Our vision of "Creating Great Homes Together" is fundamental to the work we do and we have ambitious plans to be "beyond the best" over the next ten years.


Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey - one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.


Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won't achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.


Our successes come through an appreciation of difference - different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.


For further information about Magna, please visit our website by clicking

here

people@magna.org.uk

#teammagna