Job Description

Title:

Independent Domestic Violence Advocate (IDVA)

Area:

Trafford

Reporting to:

IDVA Team Leader
All paid members of staff are accountable to the CEO, and ultimately the
Trustees of TDAS

Service:

Trafford

Place of work:

Trafford - Hybrid working

Hours of Work

30 hours

Salary:

Starting: 23,793.57 (FTE 29,345)

This post is subject to DBS disclosure scheme

Background

Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and provide IDVA and Children and Young
People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across
Greater Manchester.

TDAS Values

I

nnovative: introduce new ideas, are creative and foreword thinking.

C

ollaborative: work in partnership with key stakeholders to enable people to achieve a defined & common purpose

O

penness: create an open culture, provide transparent reporting, good fundraising and governance.

P

erson centred: provide coordinated, personalized and enabling services to everyone

E

mpowering: empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

Purpose of the role

To play an integral and active part in the Trafford community based IDVA. You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse to make informed choices in order to determine their own future. You will ensure the provision of support and advocacy services to service users who are experiencing or have experienced Domestic Abuse. Assessing the risk a service user is in and delivering a service appropriate to the level of risk.

Main Duties

Provide a person centred, outreach service to adults accessing the IDVA service. This could be via face to face, telephone or other digital means To liaise with MARAC agencies to promote TDAS service offer and encourage referrals/self referrals. To decide on the most appropriate method of offering support to service users in accordance with MARAC policy and within the resources available To assess the risk the service user is in using the SafeLives DASH Risk Indicator Checklist and ensure that the delivery of the IDVA service is appropriate to this level of risk and to notify the Senior IDVA of any risks identified. Participate in the Multi-Agency Risk Assessment Conference framework: refer service users to, attend and participate in meetings and follow up actions agreed in the MARAC Carry out assessment and safety planning procedures with service users and deliver a service appropriate to the identified level of risk. Hold and manage a case load as agreed with the Service Manager Complete initial support and safety/risk assessments for all service users and ensure these are monitored and reviewed on each contact To keep accurate, factual and appropriate daily recordings and record these on the case management system in a timely and professional manner To offer practical and emotional support to service users To ensure standard and effectiveness of work with service users is consistent and of high quality Support the Service manager on reporting and delivery of Outcomes as highlighted in funders requirements. Liaise and work in conjunction with key agencies ensuring that multi-agency work is undertaken as part of the process involved in the assessment and delivery of services provided to adults. Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by TDAS. To deliver awareness raising sessions to the public on domestic abuse and its effects on families To plan and manage own workload working on own initiative, often in times of crisis To be aware of, implement and keep up to date with Child Protection/Safeguarding Procedures in accordance with TDAS, Child Protection/Safeguarding policies and procedures. To ensure regular health and safety procedures including risk assessments are completed where appropriate Work in partnership with adults, families, staff, statutory, voluntary and community organisations to promote the welfare and wellbeing of all adults and families supported by TDAS.

General

Work with the Chief Executive Officer and other staff members to promote and support the development of TDAS.

To adhere to TDAS Code of Conduct at all times.

To attend staff meetings when required

To work in line with, and follow, the policies and procedures of TDAS.

Ensure that all policies & procedures are implemented and promoted by staff.

To actively promote diversity in the organisation.

To act as an ambassador for and represent the TDAS at external functions.

To represent TDAS on local and regional forums.

To build positive relationships and partnerships with key local agencies

To embody TDAS's values and act as a role model. To participate actively in the management team, contributing to the strategic development of the organisation.

To undertake any other duties as may be deemed consistent with the requirements of the post.

Person Specification

How Assessed

Essential Experience A = Application

I = Interview

1. Minimum of 12 months experience of working with adults identified as high risk in a domestic abuse setting - A

2. Experience of working with adults in a crisis situation, demonstrating strong crisis management skills and ability to cope under pressure. A & I

3. Experience of attending MARAC and supporting victims by assessing risk A & I

You are required to have an excellent understanding of:

How Assessed

Essential Understanding A = Application

I = Interview

4. Knowledge and understanding of the effects of domestic abuse on adults,
children and young people and relevant legislation
A & I

5. In depth understanding of safeguarding adults and Child protection

A & I

6. Equality issues and marginalisation of various groups and communities

A

7. The roles and responsibilities of statutory organisations in relation to DA
A

8. Working knowledge of all relevant Policy and Procedures e.g. risk assessment, support planning and delivery of person-centred services, Health & Safety requirements

9. Knowledge of appropriate assessments related to supporting adults
A & I

You are required to be able to demonstrate that you have:

Essential Skills A = Application

I = Interview

10. Ability to deliver high standard of service provisions to all users and stakeholders and commitment to continuous improvement A & I

11. Excellent written, verbal and interpersonal communication skills A & I

12. Ability to work as part of a team A & I

13. Ability to work under own initiative - A

14. Good numeracy skills and literacy skills - A

Desirable Skills

15. Ability to use IT to record case notes and reports - A

16. Understanding and knowledge of the principles of undertaking risk assessment, support planning and delivery of services. A & I

You are required to be able to demonstrate that you have:

Qualifications/ Professional Membership A = Application

I = Interview

17. NNEB/NVQ level 3 or equivalent qualification in Domestic Abuse, Social

Care, Teaching or similar (Essential) A

18. Safelives IDVA Qualification or equivalent (Desirable) A

You are required to be able to demonstrate you:

How Assessed

Essential Personal Qualities & Competencies A = Application

I = Interview

19. Have values consistent with those of TDAS A & I

20. Act with integrity and respect when interacting with service users, employees, agencies and individuals I

21. Are committed to upholding TDAS's policies and procedures A

22. A commitment to diversity and working in an anti- discriminatory way - I

23. Ability to maintain professional boundaries at all times A

Additional Requirements

The post holder will be required to liaise with TDAS Chief Executive Officer, Director of
Operations, other TDAS Staff, TDAS Board of Trustees, Statutory, Voluntary and Community
Organisations and other professionals.

There will be a requirement for attendance at some Board Meetings, Professional Meetings and training sessions as and when directed by the Chief Executive Officer, Director of
Operations and the Board of Trustees.

Job Type: Full-time

Pay: From 23,793.57 per year

Benefits:

Company pension Cycle to work scheme Life insurance On-site parking Referral programme Work from home
Schedule:

Flexitime Monday to Friday
Work Location: Hybrid remote in Manchester M32 0RS

Application deadline: 27/06/2025