Job Description

Overview

Are you an experienced and knowledgeable Motor Engineer?
Responsibilities

The role: Our engineers preserve consistency and the very best customer service across our market leading business and our strategic partners. Our business requires a knowledgeable and skilled engineer to take our claims to the next level of customer service and customer expectations.

The Engineering team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to Approved Repairer Networks as well as Customer Nominated Repairers in a timely and cost effective manner.

Desirable qualifications and experience:

Member of either IMI / ATA / VDA or be working towards (or willing to do so). Motor Claims knowledge including a basic understanding of insurance principles Good working knowledge of computerised damage estimating systems, including Audatex/GT Good spoken and written communication skills Accuracy and attention to detail Positive and self-confident approach when dealing with our customers Empathy, tact, assertiveness and diplomacy when talking to customers Ability to work well under pressure, meet deadlines and where required be able to use own initiative PC literate with good administrative skills Ability to take on increased ownership and responsibility when necessary
Job Type: Full-time

Pay: 35,000.00-42,000.00 per year

Benefits:

Company pension Discounted or free food Health & wellbeing programme Work from home
Work Location: Hybrid remote in Glasgow G44 5SL