Job Description

We're looking for a dedicated

Independent Living Partner

to join our team in Bracknell, supporting customers across the Bracknell and Windsor area.

About the role

You'll play a key part in delivering housing management services within our Independent Living schemes for older people. This includes being the first point of contact for tenancy and leasehold queries, ensuring compliance and health & safety checks, and fostering strong community engagement.


Flexibility is essential, as you'll provide cover across multiple schemes and occasionally across our wider Independent Living geography. A

full driving license and access to a car

is required.

What we're looking for

Excellent communication skills and a flexible approach A strong understanding of the needs of older people and a commitment to promoting independence Knowledge of housing-related issues and experience in tenancy management Confidence in using IT systems Ability to work independently (this is a lone working role)

Key responsibilities

Deliver housing management functions for designated schemes/properties Support customers with welfare contact and make referrals to internal and external services where needed Manage the social alarm system and complete compliance checks Build resident involvement and encourage community activities

Additional information

Normal service hours: 8am-4pm Flexibility to work outside normal hours, including evenings, weekends, and bank holidays when required Participation in emergency response for critical out-of-hours situations A DBS check will be required

If you have relevant experience or transferable skills, we'd love to hear from you!

For more details, please review the full job description below

.



INDABRI


Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.


We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?


We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.


More information about Abri and our strategic objectives can be found at

www.abri.co.uk

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