Job Description

We are currently looking for a new Independent Living Partner to join our team in Crewkerne on a permanent basis.


You will be responsible for providing the housing management functions in a designated scheme/properties for older people. You will be the first point of contact for tenancy, leasehold and scheme management for customers living in our Independent Living schemes. You will support customers to receive their agreed welfare contact and, when appropriate, refer customers to services within and external to Abri where these might meet an identified need.


You will also manage the social alarm system, complete all compliance and health and safety checks across relevant buildings and work collaboratively to create and maintain strong resident involvement and community engagement.


The successful candidate will have excellent communication skills, be flexible and have an understanding of the needs of older people and in promoting independence. The candidate should have a strong understanding of housing related issues and have confidence in using IT. The position is a lone working role.


Applicants must be prepared to travel and provide cover across the region when required and (by exception) across all Independent Living geography. Applicants need to live within a reasonable distance to the region and patch to be effective in the role.


Applicants must be prepared to work flexibly as required - will need to work outside of normal working hours and at times when the main offices may be closed including evenings, bank holidays or weekends. The normal service hours for Independent Living is 8am to 4pm. If there is a critical and/or major out of hours emergency within the service, the post holder may be contacted to participate in a response.


A DBS check will be required.


For more information, please take a look at the job description below.


Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.


We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?


We're investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.


More information about Abri and our strategic objectives can be found at

www.abri.co.uk