Job Description

Job Title:

Residential Support Worker

Hourly Rate:

12.50ph

Location:

Derby

Apprenticeship:

Level 4 Children, Young People & Families Practitioner

Our mission

To safeguard young people from anything and anyone who can harm their welfare To support and empower young people to learn and develop the skills they need to become independent To celebrate young people's progress by recognising and rewarding their achievements

Our vision

For our young people to be able to live independently and achieve their full potential in life, giving them a brighter future For Local Authorities to want us to work with more of their young people because they see the success young people are achieving with our support

Job Purpose:

To successfully lead young people who are placed with Indigo Housing towards independence by supporting them to achieve specific objectives in line with their individual needs and abilities.

Responsibilities:

To take appropriate action in line with Indigo Housing's policies and procedures to safeguard service users from harm and promote their welfare To read the risk assessment at the beginning of every shift to ensure full awareness of risks associated with service users and what action to take to mitigate them. To keep the risk assessment updated and to communicate updates to colleagues To refer to the appropriate manager, immediately, upon any suspicion, evidence or allegation of any concern in relation to child protection, in accordance with Indigo Housing's Child Protection and Safeguarding policies and procedures To conduct correct checks on all visitors to the property and relevant records are completed To share essential information with colleagues, management and professionals in a timely and professional manner, especially when dealing with incidents and complete all relevant reports To protect confidential data by adhering to relevant policies relating to property, paperwork, systems and equipment To fulfil specific activities and expectations while on shift to deliver the objectives set in the service user's Outcome Star Plan / Pathway Plan / Weekly Planner To complete all relevant records relating to your shift to a high standard and in a timely manner, ensuring your records are accurate and detailed enough to provide useful insight and information to those reading them To conduct Key Work sessions with service users and to record evidence of the sessions as part of your record keeping To ensure that service user's paperwork and records are up to date To prepare for and attend relevant meetings regarding the service user, such as LAC reviews, house meetings, strategy meetings etc To ensure the general up keep of the house is to a high standard including where necessary cleaning the property To carry out relevant basic property inspections and report any issues straight away to the relevant department To establish and maintain positive relationships with service users To respect and meet the physical, cultural, emotional, religious, educational and psychological needs of service users and colleagues To provide a positive, welcoming and stimulating environment for service users, supporting them in carrying out domestic duties in their home when required To encourage service users to have a voice and input into the service they receive and to follow up on this accordingly To respect and enforce professional boundaries and communication with service users, colleagues, professionals from statutory or voluntary sectors and other agencies To work on specifically designated tasks or projects which contribute to the development of Indigo Housing, as requested by management To keep abreast of developments within the profession including knowledge of legislation, policy and practice procedures relating to service users within Indigo Housing To comply with all relevant policies and procedures.

Training Information:

Over the course of 15 - 18 months (dependent upon the level of course an apprentice is being enrolled onto), you will study things such as the principles of healthcare and safeguarding, person-centred care & support, physiological measurements, basic life support, dementia, cognitive & mental health support, moving, handling and infection control, supporting daily living, lifespan development and healthcare needs, duty of care and legislation. Higher level courses go into more depth within different pathways such as dementia, learning disabilities and Autism, children & adolescent mental health, combined therapies, complex care, maternity, mental health, rehabilitation, substance misuse and acquired brain injury (these topics may differ).


Upon successful completion of the apprenticeship programme, you will achieve a Level 4 qualification and a TQUK Diploma in Care.

We and our employer partners are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, so a DBS check will be required for this role. To make you aware, this position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions and bind-overs, including those regarded as 'spent' must be declared, and you will be asked about these during the recruitment process.


If you do not hold GCSE Maths & English (or equivalent), these will be delivered alongside the apprenticeship programme.


Our delivery of training is through blended learning. Supported by one of our sector specialist tutors, they will deliver teaching sessions using various methods including face to face teaching, Skype, Facetime, telephone and peer virtual classroom whilst using our interactive multi-sensory teaching resources. Teaching sessions are normally bi-weekly or monthly, depending on the learner's preferred learning style. Additionally, the tutor will provide the support required to ensure the learner enjoys and ultimately successfully achieves their goals and completes their training. We want learners to feel that our team are approachable at any stage of their learning journey.


You will initially take an online assessment that will help us to understand your learning style and needs, then we will tailor your learning experience accordingly. We ensure that you stay on track to complete your programme on time by managing your expectations through our state-of-the-art e-portfolio system. At the end of your programme, your learnt knowledge, skills and behaviours will be assessed by an independent assessor in your end point assessment (EPA).


As part of the apprenticeship, alongside your job role, 20% of your time in work must be dedicated to developing new skills. This can be any time devoted to learning and improving new skills without interruption.