Job Description

We are seeking a highly motivated and organised Industry Support Officer to join our Research & Development team. This role is pivotal in supporting the delivery of commercial clinical research across the Trust, ensuring efficient feasibility assessments, site setup, and performance monitoring. You will act as a key liaison between investigators, commercial sponsors, NHS services, and national research networks, contributing to the Trusts reputation for excellence in clinical research. The main duties of the role will include but not restricted to: - Feasibility & Site Identification: Coordinate local feasibility processes for industry-sponsored trials, including investigator identification and resource assessment.



Liaise with research teams to manage Expressions of Interest and confirm site capability to national research networks. Trial Setup & Coordination: Support the setup of commercial trials, including contract negotiation, costing, and NHS permission processes. Work closely with support services and the Research & Development team to ensure timely and efficient trial initiation. This is a particularly in response to the new Department of Health & Social Care key performance indicators and portfolio monitoring pl Performance Monitoring & Reporting: Assist in tracking recruitment and performance metrics for industry trials.



Provide regular updates and reports to the Trust Industry Manager, NIHR Research Delivery Network (RDN), and other stakeholders. Stakeholder Engagement: Act as a visible and reliable point of contact for commercial sponsors, Contract Research Organisations (CROs), and NIHR RDN staff. Communicate complex and sensitive information across internal and external teams. Policy & Service Development: Contribute to the development and implementation of local and regional research strategies, policies, and procedures.



Ensure compliance with national regulations and Trust guidelines. Education & Training: Deliver training sessions on commercial research processes, including trial costing and setup. Maintain up-to-date knowledge of relevant legislation, frameworks, and Trust-specific procedures. Information & Data Management: Use and maintain research databases and reporting tools.



Produce documentation and reports using Microsoft Office and other specialist software. You will have: o A degree or equivalent experience in clinical researcho Advanced knowledge of clinical trial setup and governance frameworks (e.g. ICH GCP, Research Governance Framework)o Excellent organisational and problem-solving skillso Strong interpersonal and communication abilitieso Advanced IT skills, particularly in Microsoft Officeo Experience working independently and managing multiple projects This is an exciting opportunity to contribute to high-impact research within a leading NHS Trust. Youll be part of a collaborative and forward-thinking team, supporting innovation and excellence in clinical trials that improve patient care and advance medical knowledge.